154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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20,332 reviews

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14,162 reviews

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Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 26, 2022

Trupanion finds ways to NOT pay claims.

Trupanion finds ways to NOT pay claims. The 500 deductible per incidence is a losing game but a winning one for Trupanion. I've been a client for at least 8 years and finally realizing I need to cut my loses for this company will find ways to NOT pay claims.

Insurer: Trupanion

By: Kari

Useful
Verified July 26, 2022

Not happy with the way they charged me 2 deductibles for the same problem.

Not happy with the way they charged me 2 deductibles for the same problem.

Insurer: Trupanion

By: Bernadette

Useful
Verified July 26, 2022

Vanessa was professional and nice to talk with but she could not solve my problem.

Vanessa was professional and nice to talk with, but she could not solve my problem. Every claim I send in is either a "preexisting or an allergy". Plus, every claim has a $500 deductible, which means I will never get reimbursed, unless it is a large claim. So I will be changing insurance at the beginning of the month.

Insurer: Trupanion

By: Leslie

Useful
Verified July 26, 2022

Caims are processed and refunded promptly.

Caims are processed and refunded promptly.

Insurer: Trupanion

By: Josie

Useful
Verified July 26, 2022

E actually responding to your question.

E actually responding to your question. All you representatives are genuine friendly and caring! Great attitudes.

Insurer: Trupanion

By: Gilbert

Useful
Verified July 26, 2022

Chico’s Insurance

Easy to submit and quick turnaround!

Insurer: Trupanion

By: Alison

Useful
Verified July 26, 2022

Everyone at Trupanion customer service is great to include Kylee!

Everyone at Trupanion customer service is great, to include Kylee! You guys at one of the very best companies that I have dealt with in my whole lifetime--the way companies should be--great customer service!

Insurer: Trupanion

By: Deanne

Useful
Verified July 26, 2022

Everyone I spoke to was terrific and caring as always

Everyone I spoke to was terrific and caring as always

Insurer: Trupanion

By: Cathy

Useful
Verified July 26, 2022

Competence of material.

Excellent service

Insurer: Trupanion

By: Helen

Useful
Verified July 26, 2022

Great service every time I call!

Great service every time I call! Caring people. Always mention our sweet puppy. Very personal and kind people. Thank you!

Insurer: Trupanion

By: Marie

Useful

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