209,630+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,630 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,015 reviews

4.9
Fetch

5,290 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 07, 2025

Not great claims experience and customer support

My first claim with this company after having their insurance for 3 years. When I tried to submit a claim for a covered medication, it was denied because they claimed the documentation was incomplete. And they requested documentation which would be impossible to have since I didn't purchase the medication from the vet (the vet didn't carry the medication), so I had to get it from a pharmacy. This seems like a typical thing that would happen, but it doesn't seem to be a use case that their claims system is built for. This is really disappointing and confusing. I'll try again, but its kind of annoying to spend on this time on something that should be a bit more straightforward.

Insurer: Pets Best

Veterinarian: Osage Veterinary Clinic

By: Bret

Useful
Verified December 07, 2025

It was easy to sign up

It was easy to sign up

Insurer: Nationwide

By: Rico Brannon

Verified December 07, 2025

Everything is done very quickly and…

Everything is done very quickly and professionally.

Insurer: Embrace

By: G. Venuti

Verified December 07, 2025

The app makes it very easy to submit…

The app makes it very easy to submit claims and the reimbursements are very fast

Insurer: MetLife

By: Kenny Rose

Verified December 07, 2025

Quick and Easy …

The last two claims have been processed very quickly. The process is very easy if you scan all required documents snd email them. You can also use the phone app but it will only take 3 documents at a time so emailing is much easier. All the agents are very nice and helpful. I would recommend MetLife to my friends that have dogs or cats.

Insurer: MetLife

By: Mary B

Verified December 07, 2025

Everyone was so helpful and kind

Everyone was so helpful and kind. They looked into the situation and fixed everything. Thank you

Insurer: Embrace

By: Elaine O'driscoll

Verified December 07, 2025

Fast claim payments

Claim was paid within 2 days after I filed it on a weekend. Thank you for letting us give Max the best care he could receive

Insurer: Healthy Paws

By: Becky

Verified December 07, 2025

Better explanation about vaccine…

Better explanation about vaccine coverage and benefits.

Insurer: MetLife

By: Deyan

Verified December 07, 2025

Great coverage and easy claim filing

Easy to file a claim and claims are resolved quickly.

Insurer: MetLife

By: Deborah

Verified December 07, 2025

I want to know that my pet is covered…

I want to know that my pet is covered if I am not sure what is going on and want insurance to consider that.

Insurer: Nationwide

By: customer

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