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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 12, 2022

I definitely recommend Trupanion pet insurance …

I definitely recommend Trupanion pet insurance. My GSD is 2 1/2 now & has been insured by them since she was just a few months old. She has had many health issues due to her “puppy mill” type breeding, including epilepsy & behavior issues. She also has pretty severe separation anxiety & skin allergies. She’s my expensive rescue, but we rescued each other. She has almost broken her nose escaping from a wire kennel & did break a lower canine tooth when she was boarded, which I won’t be using that place EVER AGAIN, & don’t leave her usually anywhere at this point. She did have to get a root canal done in that tooth!! Very $$$, but having Trupanion helped make it more affordable. If you decide to get Trupanion for your companion & want to use Bailey & Ann as a reason, that’s great. The insurance I have is pretty comprehensive due to her ongoing health issues, but I would be so much more worried if I didn’t have this insurance. They also cover her epilepsy medication with a small co-pay, which she takes every day. 🌟⭐️🌟⭐️🌟

Insurer: Trupanion

By: Ann Whiteside-Pletz

August 12, 2022

They will do everything they can to not…

They will do everything they can to not pay your claim. I am cancelling and going to another company.

Insurer: ManyPets

By: John

August 12, 2022

We have had coverage for five years

We have had coverage for five years, and currently have plans for three pets. We've encountered only a couple of issues, and those issues were promptly addressed and resolved to our satisfaction. The ease of submitting a claim and receiving reimbursement as a direct deposit removes much of the stress and worry involved with vet visits and illnesses. I truly wish we had discovered Pets Best years prior to when we did.

Insurer: Pets Best

By: Jennifer

August 12, 2022

Easy process and very quick…

Easy process and very quick reimbursement.

Insurer: Pets Best

By: Holger F

August 12, 2022

Don’t do it

Don’t do it! If you have a claim they will deny you over and over again. We took our Dog Starr to the Emergency Hospital after eating Grapes and getting sick. The invoice we sent was clearly from an Emergency Vet Hospital. Here is our experience: 1. Sent Claim and waited. 2. Emailed to find out about the claim and got no reply. 3. We Called to find out why it all of a sudden said “denied” online. The online system says “processed”. Then it says “Denied due to a wellness visit” Clearly the receipt says VCA EMERGENCY HOSPITAL. They are emergency only they do not offer any “Wellness”. 4. Now saying 15 to 30 days for a review of my claim. 5. Now they are asking us to contact the Emergency Vet to get all the backup documentation of the visit. The information is clearly stated on the receipt already. 6. We asked to talk to a claims rep and they said they do not offer that. Stay away and find a company that will pay your claim fairly or at minimum ask for more information before denying your claim.

Insurer: Healthy Paws

By: Keith Harris

Verified August 12, 2022

I called with questions and concerns…

I called with questions and concerns about my claim, and when your pets are I’ll and you are already stressed, it was nice to have someone on the other end that is patient, empathetic and understanding. She took three time and asked about all 3 of my dogs and even asked me to give them a hug for her, this made all the difference in the world.

Insurer: ASPCA

By: Tammy Herrington

Verified August 12, 2022

Very efficient claims processing so far.

Very efficient claims processing so far.

Insurer: Embrace

By: Raben Talvo

August 12, 2022

Great!

Very easy to submit claims and get reimbursement quickly, efficiently, clearly. I love that they send all info via email including eobs and alerts in regards to status of payment. I was expecting a long turn around in payment for some reason, & to my surprise I had my reimbursement in my account in less than 1wk from the claim being fully processed. It gives me so much peace/relief knowing that the insurance I chose and have been paying for about 2 yrs was there for our fur baby, couldn't have made it easier for us. Now that I have gotten a chance to use it, I plan on always making sure our fur baby is fully covered, because it is 10000% worth it. Rep was great too!

Insurer: Pets Best

By: CC

August 12, 2022

Great coverage

Great coverage! Super easy to submit claims. The only reason I can’t give 5 stars is because like any insurance company they take awhile to process claims. Other than that I’d recommend pets best any day.

Insurer: Pets Best

By: Haley

Verified August 12, 2022

Not worth it- just save for future events

Refused future coverage for knees despite the vet giving him a clean bill of health.

Insurer: Figo

By: customer

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