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Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great agent
Because the agent I was dealing with was very helpful and knowledgeable
Insurer: Trupanion Canada
By:
Trupanion goes well with puppyhood
Amanda H. was friendly, seemed willing to answer my questions, and did not pressure me to sign on with Trupanion. She said something about the unpredictability of puppy-hood and this stuck with us. After considering Trupanion for a week or so and speaking with Amanda again, we decided to join.
Insurer: Trupanion Canada
By:
Find Sonnet to be for me affordable
Find Sonnet to be for me affordable, easy to use and very competitive. Would encourage others to check out the policies and prices of auto and home insurance with Sonnet, and share in the savings.
Insurer: Sonnet
By: Ray
Overall I have been very pleased with…
Overall I have been very pleased with the good customer service I have received from Sonnet pertaining to my automobile, for the last several years. The quick response to all my needs was very appreciated during those times. I have already recommended Sonnet to my neighbors and friends and a couple of them have signed up with Sonnet. When I recommend something as important as auto insurance, it is indicative of my confidence in that company, product, services etc..
Insurer: Sonnet
By: Anne
Easy to purchase we'll see if it's as…
Easy to purchase we'll see if it's as easy to use
Insurer: ASPCA
By: Rick White
Great service and good rates
Great service and good rates
Insurer: Sonnet
By: Donald Leslie
Feels like a bit of a rip off
Feels like a bit of a rip off. Pricing was not clearly communicated to me (probably was to the company but buried somewhere in documentation). I felt I had to pay extra or more than needed at times when making changes to my insurance. Ended up paying an additional $200 or so for my car because I was a day or two from cycle date of the month. And for my home insurance there are 2 random months the price is more for a reason I still don't know, the customer service person didn't really clearly explain it. Anyway, just leaves a negative vibe in such a way that it is now hard to recommend Sonnet to people. Sucks because they were great to start but the experience fizzled out.
Insurer: Sonnet
By: Jacob Cinnamon
Better than the rest but not great
Better than the rest but not great. The agents can't provide discounts or explain how the policy price is determined. If you change credit cards it takes them forever (15 days) to switch your payment to a new card, if they charge an old expired card you then have to wait 10+ days for them to retry the charge rather than the agent manually getting it to reattempt. Their phone support is fairly useless as the Sonnet program is mostly automated. Their per vehicle pricing is super skewed, a 93 high value Mercedes costs 60% less to insure than a 99 Corolla. Overall not a terrible company, but some changes would be great. Only real benefit is the online system and being able to get insurance on a Sunday or at midnight.
Insurer: Sonnet
By: Wes Beiko
Customer service was helpful.
Customer service was helpful and helped with my issues.
Insurer: Sonnet
By: John
Great rates!
Great rates!! Quick & easy application process and the app makes it super easy to access your account.
Insurer: Sonnet
By: Rachel