154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 24, 2022

Best pet insurance

Customer service is very helpfull. All my claims are close very quickly. thank you Trupanion

Insurer: Trupanion Canada

By: Stéphanie Gauthier

August 24, 2022

Claims take too long to process

Tells me to get medical records for them. After calling the vet and Embrace they finally got the records and it has already been about 2 months since I submitted the claim. Now I am told it can take up to 30 days to review the records. DO YOUR JOB AND GET THE MEDICAL RECORDS YOURSELF!

Insurer: Embrace

By: jgp4343

Verified August 24, 2022

Good response time

Summitting my claim was so easy and processed quickly. They sent me several emails with status and explanation of benefits and my reimbursement came soon after.

Insurer: Embrace

By: Amalia Monios

August 24, 2022

40% increase after one year,no claims!

Signed up last year,healthy 2 yr old rescue pup already spayed on yearly heartworm prevention. We "received " a military discount and supposedly received a partner company discount which was combined 20%. One year later at renewal they incredibly raised our premiums 40%. We had zero claims! Also the plan does not allow for well visit coverage. I shopped around and found that their 20% "discount " equaled every other company's regular price. Raising rates 40% in ONE year, AFTER supposed discounts is absurd!!! Cancelled policy will look around for different company.

Insurer: Embrace

By: Dana Genovese III

Verified August 24, 2022

She was great very personable I would…

She was great very personable I would work With her again

Insurer: ManyPets

By: Cheryl

August 24, 2022

Excellent Service

Great insurance business for your pet's needs. I was being charged a lot of money for my German Shepard and Trupanion came in and reduced the cost while providing excellent coverage.

Insurer: Trupanion

By: Edward M

Verified August 24, 2022

Prudent Pet is great!!

I've reviewed Prudent Pet before, but am doing so again because I can't sing their praises enough!! My puppy has had so many issues and Prudent Pet has helped me through them all. They process claims quickly and we've never been denied. Customer service is excellent. I am really glad I signed up with them and have recommended them to friends and family.

Insurer: Prudent Pet

By: Zoe

August 24, 2022

My 4 year old German Shepard got sick…

My 4 year old German Shepard got sick suddenly and we ended up with a pretty big vet bill. The claim process could not have been any easier. I went onto the website, filled out the info and uploaded my bill and that was it! A few days later they sent me an approval email with a breakdown of all that was covered. I should have a check in 5 - 7 days! I'm happy to know that there is no hassle and they are there if and when I need them:)

Insurer: Pets Best

By: Dawn Hayner

August 24, 2022

Easy and fast processing

Easy and fast processing. My claim was settled with and refund was in my account in 8 business days. Thank You DB

Insurer: Pets Best

By: Donne Bernstein

Verified August 24, 2022

TPLO surgery!

My dog recently underwent TPLO surgery (Aug 2022), which as anyone who has gone through this, can be quite costly. I am thankful that Healthy Paws processed my claim exactly as stated in the policy, and without any stress. These situations with our fur-babies are stressful enough, as it is. My claim was processed efficiently, and I couldn’t be more pleased with Healthy Paws. I have recommended them for pet insurance throughout the years, as they are responsive, and hassle-free.

Insurer: Healthy Paws

By: RickNNYC

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