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Does not cover main needs
We have found that our policy does not cover nearly has much as we had hoped. We have had multiple vet visits not be covered due to pre-existing, but still struggle to understand how they are related. We also had part of a surgery that was not covered, due to it being preventative, but if the surgery would be needed in an emergency it would then be covered. If our policy goes up, we will most likely cancel due to lack of coverage.
Insurer: Figo
By: customer
Next to zero coverage for claims
We recently adopted a rescue dog and when he arrived to DC he developed allergies. We took him in for his first vet visit and they identified an unknown allergy. We tried the initial vet suggestion of fish oil (for the skin) and Zyrtec, but neither of those worked. We then got Fetch pet insurance, and after the 15-day waiting period expired, we went back to the vet to get him reevaluated. They ran tests and gave him an allergy shot and some pills and a spray (which totaled in the hundreds of dollars). However, since the first vet visit listed an unknown allergy, they considered the whole experience a pre-existing condition. I called to get some clarity on this policy, and they informed me that all future allergy treatments would thus be considered "pre-existing" since it was on his first vet record, and wouldn't be covered. I will be looking elsewhere for pet insurance, as the entire process has been cumbersome and frustrating, and Fetch is just taking in premiums and not paying out claims. I'm wondering why I have pet insurance if these claims aren't covered.
Insurer: Fetch
By: Andrew Menaquale
Thanks for reviewing my insurance…
Thanks for reviewing my insurance submittal. Sincerely, Lynn plenzler
Insurer: Spot
By: LYNN PLENZLER
The unexpected happened
The unexpected happened and my cat got away for around 20 minutes. When I got her she was eating a poisonous plant and I had to rush her to the vet. I could barely think when they told me the bill, until I said I had Trupanion and the Vet's reaction was "Thank God!". My reaction when I came to my senses was the same. It all happened so fast and out of a sudden I had a huge bill from the vet that I didn't even had to see, they putted everything through Trupanion and I only got a very simple email with my share of the expenses. Just to not have to think about all the money and paperwork of numerous claims, Trupanion is a real life-saver.
Insurer: Trupanion Canada
By: Bárbara Kalil
This is a great pet insurance I have…
This is a great pet insurance I have them for my 2 dog's max and Bailey.I have the wellness and medical I am pretty much covered .wellness covers there shots grooming medicine medical covers all but 20 % how can you beat that. Wonderful customer service pay your bill and with in a week you're getting all your money back minus the 20%in the long run I would say it is truly wee worth having I would highly recommend
Insurer: Embrace
By: brenda woodrich
Too bad people insurance isn’t run like…
Too bad people insurance isn’t run like Figo. Filed a claim and it was processed and paid within 3 days. Awesomeness.
Insurer: Figo
By: Robert Bluni
Stupid company
Stupid company. Tells me to get medical records for them. Is this my job? I thought thats what I’m paying for? DO YOUR JOB AND GET THE MEDICAL RECORDS YOURSELF!
Insurer: Embrace
By: Seah San
Price is competitive to others
Price is competitive to others. So far I feel I paid more than other pet health insurances but this one is more widely known and trusted.
Insurer: ASPCA
By: JOSHUA BARTCZAK
Where is my policy
Where is my policy ? I haven't received it yet.
Insurer: ASPCA
By: Lev Tripolsky