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No communication.
I was a loyal customer for 7 years, but ever since The Dodo took over it has been nothing but grief. They never communicate with you, they will lower your cover and raise your premiums at any time with no warning, and you will only find out when the 100% increased premium overdrafts your account. No emails, no notifications on the app, NOTHING. Two stars ONLY because they refunded my money when I cancelled. Avoid at all costs. Their shady practices are not worth it in the long run.
Insurer: Fetch
By: Ella Young
The website is very easy to navigate…
The website is very easy to navigate and all the information I needed was easy to find. Lots of choices for deductibles and coverage.
Insurer: ManyPets
By: Sira
The price and coverage is better than…
The price and coverage is better than anyone
Insurer: ManyPets
By: customer
Great Sevice!
Bailey was such a good representative of the company! I have really bad reception around my area where I live and usually customer service representatives get really frustrated with helping me but she was so kind and patient when signing up my kitty for insurance!
Insurer: ManyPets
By: customer
Sign up is easy and coverage is cheaper…
Sign up is easy and coverage is cheaper than ASPCA. I think I'll be happier now.
Insurer: ManyPets
By: jhk
Pets Best insurance was very prompt…
Pets Best insurance was very prompt with my claim and they also have great customer service . I was more than happy with the service and the prompt payment made which helped to cover my cat’s injury. So relieved I Enrolled with them !
Insurer: Pets Best
By: Julia Orr
Very quick to set up
Very easy to access
Insurer: ASPCA
By: Christopher Zalite
Easy to create and submit a claim
The process for creating and submitting a claim is easy enough. I'm still waiting for the claim to be reviewed though.
Insurer: Fetch
By: Paul Contois
Pets Best is the best
Very easy to claim and very fast to get response.
Insurer: Pets Best
By: Kang Wang