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What a joke of an insurance company. Been paying $190/month for over two years for two Dachshunds. Enrolled when one had IVDD and the second had no previous issues. When the second dog recently had IVDD, Trupanion did a deep dive into his previous vet records three years back which showed an incidental X-RAY from when he was hospitalized for eating trail mix that showed calcification of a disk; even though the treating Vet noted on the X-Ray report he had no signs of IVDD and was not treated for it. Trupanion claims they are a caring company but really when it comes down to actually helping you out they just go and find any way they can to get out of helping you when you need it. I submitted an appeal for the coverage with the help of the treating Vet for the X-RAY and was told by a Trupanion representative that if it wasn't for the incidental X-RAY comments, the surgery would have been covered. They won’t even consider looking at all the underlying factors here. Don’t waste your money with Trupanion, your just a number.
Insurer: Trupanion Canada
By: Thane Wood
Great customer service
Great customer service, easy to use site, and awesome plan options.
Insurer: ManyPets
By: customer
Best coverage for lowest price
Best coverage for lowest price. I wish they would cover spaying/neutering. Also, I wish the coverage for wellness visits exceeded $150.00 per year.
Insurer: ManyPets
By: customer
I don't know what I would do without Pets Best
I don't know what I would do without Pets Best insurance when my dog was diagnosed with cardiac failure. I am on a tight budget and would have to decide whether to pay rent or save my dog. She has ongoing medical problems and needs to be on medication for the rest of her life. Without them I would either be homeless or have to put my dog down. They have been pretty quick with reimbursement so that I still have money for other necessary bills.
Insurer: Pets Best
By: Annemarie B
Diabeties diagnosis
My dog has been diagnosed with diabetes . It has been a very expensive experience. Trupanion has paid their share of all of our vet bills, So very easily with just a click from my iPhone. I highly recommend their insurance
Insurer: Trupanion
By: Barbara Carrington
Trupanion is necessary
Trupanion is stellar my only gripe continues to be the fact that the "office" visit is not covered. If we are taking our loved ones to the doctor because they are showing symptoms of an illness in the first place, and the doctors visit is to identify or explore what's going on, why would that not be covered?
Insurer: Trupanion
By: Caterina
Trupanion is the best!
Trupanion is the best. I never have to file a claim. Payment is settled right at the vet within a minute of check out.
Insurer: Trupanion
By: Teresa
Tyler was super helpful and so posture uplifting and friendly.
Tyler was super helpful and so posture uplifting and friendly.
Insurer: Trupanion
By: Carolyn