217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not recommended
Takes a minimum of 4+ Weeks to receive reimbursement. It can take 3+ weeks for them to even register that they have received your faxed claim. Categorizes pet issues incorrectly. Have twice reduced our coverage from 80% down to 50% because of claims we have made. We pay premiums for up to $5000 per condition per year and have not exceeded this amount. Poor customer service with extended phone waits and a call back system does not work. Emails can take weeks for them to return. Always have excuses for their poor service…
Insurer: Petsecure
By: Sue
thank you for the insurance i wanted…
thank you for the insurance i wanted not what the company wanted me to have.
Insurer: Sonnet
By: Barry
BAD BAD insurance
Update of more poor experience with Trupanion 1/26/22: I was told an appeal would be done for my denied claim. After two months with no response of any sort, I gave them a call to see what's going on. As it appears, they took no further action towards my claim after pushing me to have them do the appeal on it and replying to my original review saying it was being done. Very upsetting and I feel like I've been swindled by an insurance company. 11/19 - As someone who works with insurance on the daily, I can tell you that this is not good insurance. I consider insurance bad when they do not reimburse the policy holder as they should. They will find whatever way possible to avoid paying out on a claim, as they did in my recent claim experience. I am working on filing an appeal to the claim, but canceling my policy immediately.
Insurer: Trupanion
By: Landon Bryant
I don't like that it doesn't cover…
I don't like that it doesn't cover regular vet visits and shots without paying extra and doesn't cover things like acl. I'm looking for a different insurance
Insurer: Spot
By: Fiona Cohen
Just filed our first claim
Just filed our first claim. The process was straightforward and simple. Reimbursement came quickly, highly recommended!!
Insurer: Figo
By: Stanley
Signing up for Sonnet Insurance was…
Signing up for Sonnet Insurance was very easy and quick. They had the best rates that I could find. The only reason they didn't get 5 stars is that they, like all insurance companies are over priced.
Insurer: Sonnet
By: burg
I was very hesitant at using online…
I was very hesitant at using online insurance but so far so good. Everything has gone smoothly
Insurer: Sonnet
By: Charity
Trupanion is the best!
Your care for my Lab over the years has been responsive, hassle free, and an excellent value. I recommend Trupanion to everyone I meet with a pet. I sincerely thank you!
Insurer: Trupanion
By:
Trupanion has helped me with all 3 of my pups.
Trupanion has helped me with all 3 of my pups. Always knowledgeable and genuinely concerned about my pups health and well being.
Insurer: Trupanion
By:
Love, Maddie
Trupanion allowed me to care for my 1.5 year old puppy in the best way possible. In 8 days we went from diagnosis to sadly having to put the puppy down with Lymphoma. In those 8 days we had multiple emergency vet visits, medication to include chemotherapy. We did everything we could for that sweet puppy to provide quality to her life. If we didn’t have Trupanion we wouldn’t have been able to financially take care of what needed to be taken care of. Forever grateful to Trupanion!
Insurer: Trupanion
By: