154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 24, 2022

My 4 year old German Shepard got sick…

My 4 year old German Shepard got sick suddenly and we ended up with a pretty big vet bill. The claim process could not have been any easier. I went onto the website, filled out the info and uploaded my bill and that was it! A few days later they sent me an approval email with a breakdown of all that was covered. I should have a check in 5 - 7 days! I'm happy to know that there is no hassle and they are there if and when I need them:)

Insurer: Pets Best

By: Dawn Hayner

August 24, 2022

Easy and fast processing

Easy and fast processing. My claim was settled with and refund was in my account in 8 business days. Thank You DB

Insurer: Pets Best

By: Donne Bernstein

Verified August 24, 2022

TPLO surgery!

My dog recently underwent TPLO surgery (Aug 2022), which as anyone who has gone through this, can be quite costly. I am thankful that Healthy Paws processed my claim exactly as stated in the policy, and without any stress. These situations with our fur-babies are stressful enough, as it is. My claim was processed efficiently, and I couldn’t be more pleased with Healthy Paws. I have recommended them for pet insurance throughout the years, as they are responsive, and hassle-free.

Insurer: Healthy Paws

By: RickNNYC

Verified August 24, 2022

Does not cover main needs

We have found that our policy does not cover nearly has much as we had hoped. We have had multiple vet visits not be covered due to pre-existing, but still struggle to understand how they are related. We also had part of a surgery that was not covered, due to it being preventative, but if the surgery would be needed in an emergency it would then be covered. If our policy goes up, we will most likely cancel due to lack of coverage.

Insurer: Figo

By: customer

August 24, 2022

Next to zero coverage for claims

We recently adopted a rescue dog and when he arrived to DC he developed allergies. We took him in for his first vet visit and they identified an unknown allergy. We tried the initial vet suggestion of fish oil (for the skin) and Zyrtec, but neither of those worked. We then got Fetch pet insurance, and after the 15-day waiting period expired, we went back to the vet to get him reevaluated. They ran tests and gave him an allergy shot and some pills and a spray (which totaled in the hundreds of dollars). However, since the first vet visit listed an unknown allergy, they considered the whole experience a pre-existing condition. I called to get some clarity on this policy, and they informed me that all future allergy treatments would thus be considered "pre-existing" since it was on his first vet record, and wouldn't be covered. I will be looking elsewhere for pet insurance, as the entire process has been cumbersome and frustrating, and Fetch is just taking in premiums and not paying out claims. I'm wondering why I have pet insurance if these claims aren't covered.

Insurer: Fetch

By: Andrew Menaquale

August 24, 2022

Thanks for reviewing my insurance…

Thanks for reviewing my insurance submittal. Sincerely, Lynn plenzler

Insurer: Spot

By: LYNN PLENZLER

August 24, 2022

The unexpected happened

The unexpected happened and my cat got away for around 20 minutes. When I got her she was eating a poisonous plant and I had to rush her to the vet. I could barely think when they told me the bill, until I said I had Trupanion and the Vet's reaction was "Thank God!". My reaction when I came to my senses was the same. It all happened so fast and out of a sudden I had a huge bill from the vet that I didn't even had to see, they putted everything through Trupanion and I only got a very simple email with my share of the expenses. Just to not have to think about all the money and paperwork of numerous claims, Trupanion is a real life-saver.

Insurer: Trupanion Canada

By: Bárbara Kalil

August 24, 2022

This is a great pet insurance I have…

This is a great pet insurance I have them for my 2 dog's max and Bailey.I have the wellness and medical I am pretty much covered .wellness covers there shots grooming medicine medical covers all but 20 % how can you beat that. Wonderful customer service pay your bill and with in a week you're getting all your money back minus the 20%in the long run I would say it is truly wee worth having I would highly recommend

Insurer: Embrace

By: brenda woodrich

August 24, 2022

First claim

Very prompt with claim and easy to file

Insurer: Spot

By: Gloria

Verified August 24, 2022

Too bad people insurance isn’t run like…

Too bad people insurance isn’t run like Figo. Filed a claim and it was processed and paid within 3 days. Awesomeness.

Insurer: Figo

By: Robert Bluni

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