224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim process review
The online application system is easy along with uploading documents - thank you! The e-feedback on the claim process is very beneficial as sometimes electronics can be difficult. I appreciate the updates on completeness of the claim and whether additional documents are required. We are very satisfied with Pet's Best.
Insurer: Pets Best
By: Roberta Richards
Claim processing time is improving…
Usually a claim has taken the maximum alloted amount of days to be fully processed and a statement provided. I notices this time the time it took was shorter - which is indicative of the efforts stated on the BBB website to improve response time and processing time for claims, I see it is beginning to show. Great improvement - overall I'm impressed. Businesses OFTEN promise improved customer service but don't always deliver, and you are. (I provided feedback as well, that it was taking a very long time, and it seems to have been heard and improved on in recent months.
Insurer: Pets Best
By: Remi Tru
I wanted too add a policy insurance to…my house to I need to pay down payment
I wanted too add a policy insurance to my house do I need to pay again for down payment
Insurer: Sonnet
By: Juanito Carbonell
Beware of sketchy policy regulations
Beware of sketchy policy regulations! HP just canceled my policy after paying for 3 years, due to my bank updating my debit card. They did not notify me via email, who pays the bill, but my son who has the dog. When asked to reinstate the policy (after one month) they refused and wanted me to purchase a new policy for twice as much! Non the less, I have been ripped off for $1500. and no longer have the insurance. This is one shady business!!
Insurer: Healthy Paws
By: Cojo
Awesome Employee
I called AKC Pet-partners and spoke to a very nice lady named - Nicky on 03/11/2022. She walked me through the whole process along with my mistakes, she was able to help me forward a claim and invoice via cell phone. Nicky, thank you for being so courteous, patient and professional with me. Jane V.
Insurer: AKC
By: Jane V.
It took some time to get reimbursed but…
It took some time to get reimbursed but they did! I’d never used any pet insurance and was unsure it really did what they claim. Yes, thank you ASPCA, really helped our Hoku in her time of need! Aloha, Marcia on Maui
Insurer: ASPCA
By: Marcia Kalama
The agent was very pleasant and not…
The agent was very pleasant and not pushy. She was thorough and gave details on the plan and services. I explained my budget and she worked within my range. Thank you for the experience.
Insurer: Prudent Pet
By: Roshunda Miller
Yesterday I called Nationwide to cancel…
Yesterday I called Nationwide to cancel my policy since my beloved dog, Rosie, died. Leslie Moore answered the phone. While we were discussing the claims I’d just sent in, I started to cry. I was crying so hard I couldn’t talk. Leslie kindly offered to call me back today. She did call back today & we finished everything. I’d like to give a huge thank you to Leslie Moore. Her kind, patient, compassionate manner was exactly what I needed in my deep sadness.
Insurer: Nationwide
By: Carok
I wish there was anything less than 1…
I wish there was anything less than 1 star. The poorest services ever. I was contacted immediately as if the issue would be resolved. Still their adjuster is asleep. They do not care about their customers. Guess what? I am also charged insurance even though I do not have a car and still not been settled. Guys beware!! Twitter must hear this too
Insurer: Sonnet
By: Ahmed Ibrahim
Nationwide makes filing a claim easy
The process for filing a claim with Nationwide could not be easier. The claim form is pre-filled so that the only thing I have to fill in is the information specific to the claim and attach a copy of the bill. Within a very few days the money is deposited in my bank account. There is no comparison with this and what I go through with Medicare. Seriously, my dogs have far better insurance than I do. Nationwide is one of the best companies I have ever done business with. Based on my pet insurance experience I am planning to switch my other insurance to Nationwide.
Insurer: Nationwide
By: Robert