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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Happy customer
Claims that are made through VCA Clinics are processed instantly. it's nice to just have to pay the part of the claim owed instead of paying in full and waiting for reimbursement
Insurer: Trupanion Canada
By: Debbie
PAWSitively prompt process
Customer service provided good direction on how to make a claim. Our claim was processed smoothly and promptly!
Insurer: Trupanion Canada
By: Faye
Small Bowel Obstruction in my dog
Extremely simple and efficient claims process with direct pay to first our vet and second, the Emergency Vet Hospital. Excellent communication with instantaneous text and email to notify that claim submitted and then result of submission process. Honestly, could not have been easier!
Insurer: Trupanion Canada
By: Lee-ann
Good service when you call in no wait and usually the question can be answered by the first person you talk to??
Good service when you call in, no wait and usually the question can be answered by the first person you talk to??
Insurer: Trupanion Canada
By: Sherry
I had excellent service from the agent of customer service who helped me.
I had excellent service from the agent of customer service who helped me. She was friendly, virtuous, patient & helpful with choosing which plan would be best for my dogs & I.
Insurer: Trupanion Canada
By: Cloe'
So far the service has been great.
So far the service has been great. My questions are answered quickly
Insurer: Trupanion Canada
By: Gina
Thank you for saving our little Loki!!
Very difficult injury with our 2 month old puppy, we believe that we would have lost her without Trupanions amazing work. We only still have our amazing little girl thanks to them.
Insurer: Trupanion Canada
By: Nikki
very happy so far with my trupanion experience thanks
very happy so far with my trupanion experience, thanks
Insurer: Trupanion Canada
By: Susan