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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Because the rep I talked to was so nice and really did a professional job
Because the rep I talked to was so nice and really did a professional job
Insurer: Trupanion
By: Barbara
Extremely pleased!!!!
Best company ever!!!!
Insurer: Trupanion
By: Steven
Claim decisions are made based on clinical signs rather than diagnoses which is not appropriate medically as there can be many of the same clinical signs for different disease processes.
Claim decisions are made based on clinical signs rather than diagnoses, which is not appropriate medically as there can be many of the same clinical signs for different disease processes.
Insurer: Trupanion
By: Juliane
Claim processed and paid within 24 hours.
Claim processed and paid within 24 hours.
Insurer: Trupanion
By: William
Loving Trupanion!
Claims process runs smoothly
Insurer: Trupanion
By: Gail
Completely satisfied with service!
Completely satisfied with service!
Insurer: Trupanion
By: Ed
Easy to file!
Easy to file claim and quick turnaround
Insurer: Trupanion
By: Donna
Excellent coverage!!!
Excellent coverage!!!
Insurer: Trupanion
By: Michael
Fast easy right to my bank acct
Fast easy right to my bank acct
Insurer: Trupanion
By: Tami
I have had to contact Trupanion due to faulty automated claims service.
I have had to contact Trupanion due to faulty automated claims service. I have been denied coverage of claims when I've previously had my pets covered for identical costs, and also been denied coverage because the automated system says I don't have the proper policy riders, when I indeed DO have those policy riders. When I actually talk to someone, your customer service has been great, but when left up to the "automated system", some improvement is desired.
Insurer: Trupanion
By: Dena