154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 09, 2022

Easy process my veterinarian submitted for me and I received email notification

Easy process my veterinarian submitted for me and I received email notification

Insurer: Trupanion Canada

By: Suzanne

Useful
Verified September 09, 2022

Excellent customer service and pet care

Excellent customer service and pet care

Insurer: Trupanion Canada

By: Valerie

Useful
Verified September 09, 2022

excellent service

excellent service

Insurer: Trupanion Canada

By: Dana

Useful
Verified September 09, 2022

friendly efficient professional and knowledgeable

friendly, efficient, professional, and knowledgeable

Insurer: Trupanion Canada

By: Stephen

Useful
Verified September 09, 2022

Great service as always!

Great service as always!

Insurer: Trupanion Canada

By: Lin

Useful
Verified September 09, 2022

I wasn’t to happy when you increased the price of my premium especially every time I took Kobe to the vet Trupanion always had an excuse to cover his ailments.

I wasn’t to happy when you increased the price of my premium, especially every time I took Kobe to the vet, Trupanion always had an excuse to cover his ailments.

Insurer: Trupanion Canada

By: Ed

Useful
Verified September 09, 2022

Easy, quick and no hassle, claim!

My claim was processed very quickly, efficiently and direct by and to my vet. Could not have gone any smoother!

Insurer: Trupanion Canada

By: Norma

Useful
Verified September 09, 2022

Great service.

Quick and efficient service. Thank you.

Insurer: Trupanion Canada

By: CRYSTAL

Useful
September 08, 2022

My claims are always processed quickly

My claims are always processed quickly

Insurer: Pets Best

By: Tanya

September 08, 2022

This company is absolute garbage.

This company is absolute garbage. I DO NOT RECOMMEND. This is not spam or a lie. I’m a real person who has a dog insured with this company paid on time every month and got 0 service. My dog had a surgery in APRIL sent in all appropriate paper work they claim that it was a preexisting condition. When he has never been diagnosed with any condition of the such. He went in for a surgery for an issue that popped up for absolutely no reason. I appealed it had to wait 90 days for an answer. MIND YOU there’s no one in claims to speak to, not even email. The email you never get a response it’s automated. Then when you speak to customer service all they say is “we don’t have that information you need to wait. So it 89th day today and I just got an answer on an appeal and they said they need more documents of history from the place my dog went for the surgery. The surgery is the only history he has at that animal hospital and they know that. They are still charging me $90 a month for 0 service. This place is a rip off. If this gets deleted I will continue to post it. If you are a current member I suggest you cancel it because when you need it it’ll be useless. If you’re thinking about joining don’t. It’s full blown fraud what they’re doing.

Insurer: Pets Best

By: Taka Yamada

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