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Easy process my veterinarian submitted for me and I received email notification
Easy process my veterinarian submitted for me and I received email notification
Insurer: Trupanion Canada
By: Suzanne
Excellent customer service and pet care
Excellent customer service and pet care
Insurer: Trupanion Canada
By: Valerie
excellent service
excellent service
Insurer: Trupanion Canada
By: Dana
friendly efficient professional and knowledgeable
friendly, efficient, professional, and knowledgeable
Insurer: Trupanion Canada
By: Stephen
Great service as always!
Great service as always!
Insurer: Trupanion Canada
By: Lin
I wasnât to happy when you increased the price of my premium especially every time I took Kobe to the vet Trupanion always had an excuse to cover his ailments.
I wasnât to happy when you increased the price of my premium, especially every time I took Kobe to the vet, Trupanion always had an excuse to cover his ailments.
Insurer: Trupanion Canada
By: Ed
Easy, quick and no hassle, claim!
My claim was processed very quickly, efficiently and direct by and to my vet. Could not have gone any smoother!
Insurer: Trupanion Canada
By: Norma
Great service.
Quick and efficient service. Thank you.
Insurer: Trupanion Canada
By: CRYSTAL
My claims are always processed quickly
My claims are always processed quickly
Insurer: Pets Best
By: Tanya
This company is absolute garbage.
This company is absolute garbage. I DO NOT RECOMMEND. This is not spam or a lie. I’m a real person who has a dog insured with this company paid on time every month and got 0 service. My dog had a surgery in APRIL sent in all appropriate paper work they claim that it was a preexisting condition. When he has never been diagnosed with any condition of the such. He went in for a surgery for an issue that popped up for absolutely no reason. I appealed it had to wait 90 days for an answer. MIND YOU there’s no one in claims to speak to, not even email. The email you never get a response it’s automated. Then when you speak to customer service all they say is “we don’t have that information you need to wait. So it 89th day today and I just got an answer on an appeal and they said they need more documents of history from the place my dog went for the surgery. The surgery is the only history he has at that animal hospital and they know that. They are still charging me $90 a month for 0 service. This place is a rip off. If this gets deleted I will continue to post it. If you are a current member I suggest you cancel it because when you need it it’ll be useless. If you’re thinking about joining don’t. It’s full blown fraud what they’re doing.
Insurer: Pets Best
By: Taka Yamada