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Someone finally asked me
I mailed my claim from Ottawa to Vancouver and about 2 weeks later if that long I got the payment Everyone i spoke to were so very nice and helpful
Insurer: Trupanion Canada
By: Julie
Always been very fast and courteous
Always been very fast and courteous
Insurer: Trupanion Canada
By: Krista
Camille was friendly on the phone however she was unable to assist.
Camille was friendly on the phone, however she was unable to assist. It took 9 hours for the claim to be processed.
Insurer: Trupanion Canada
By: Stephanie
Super nice customer service
Super nice customer service. All my questions were answered.
Insurer: ASPCA
By: Miriam Harsha
Pets Best makes it possible
Pets Best has made it possible for me to get care for my fur babies without worry.
Insurer: Pets Best
By: LaMexiRican
Amazing pet insurance!!!
Lemonade truly cares about their client’s pets! They make all the claims easy to do & are very reasonably priced for pet lovers! All their customer service reps are the sweetest & handle claims extremely fast! 10/10 recommend
Insurer: Lemonade
By: Vivien
People ask me if pet insurance is worth…
People ask me if pet insurance is worth it. Let me show the proof. The past 2 weeks have been brutal for my cats. Four in ER for extended stays and tests and treatments. I have just done the math. Without Trupanion and their pay up front program, I would be out $18109.11 which I am not sure how I could have afforded that and perhaps my cats would not have survived. Trupanion paid up front $12, 855.08. I ended up with $5224.03. Still a lot but more manageable than over $18 thousand. Thank you Trupanion Insurance! My cats and I love you!
Insurer: Trupanion Canada
By: Patti Altridge
Recommend Healthy Paws Pet Insurance 100%
Healthy Paws has been a perfect choice for our dog. Their response time is prompt, reimbursement thorough and robust and communication professional and warm. We had costly diagnostic tests for our young dog with sudden leg lameness and they have had our backs with support and appropriate payments. Recommend Healthy Paws 100%
Insurer: Healthy Paws
By: Deborah Davidson
A long relationship, many struggles
When I first got pet insurance, every claim was a struggle- sending in the forms and waiting, the vet sending in medical records over and over again only to hear from trupanion that their fax was broken. It got easier after a few years, and then they started changing the policy and denying coverage of medications to treat GI parasites. 🙄 Rates slowly rose and my pet became older and needed more care, so we stayed. Policy changes happened, and yet we stayed. The biggest red flag was when someone told me that they had called Trupanion and were able to tell me how much I paid for my policy 😲 The Trupanion rep had had no qualms about releasing info about my account to someone and when I brought it up with Trupanion they said they were looking into it, then crickets. When my pet passed, at 12yrs old they strung along the final few claims and when I got the payout letters, some of them had absurd claims for SPLEEN ENLARGEMENT when in reality it was diabetic syringes purchased at the pharmacy. They didn't even cover the cremation. I won't be purchasing or recommending Trupanion to anyone.
Insurer: Trupanion
By: Diandra
Hope you don't need it
Don't want to need insurance for our furbabies, but when huge estimates are presented by the vets you want Embrace there. No life or death decisions. Just save him.
Insurer: Embrace
By: Rawson Coleman