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Very happy with my experience.
Being able to claim most things directly with the vet is very convenient.
Insurer: Trupanion Canada
By: Susan
Buyer Beware
I took my 1 year old Labrador retriever to the vet for a urinary tract infection. During the exam our vet happened to examine her ears and noticed that she also had an ear infection which the vet explained was most likely due to her swimming. I submitted the claim from that visit and Embrace denied the costs associated with the ear infection with the excuse that because our dog had at a wellness visit been noted to have a tiny bald spot on top of her head (which the vet at the time said was most likely due to trauma from brushing into something) The diagnosis of alopecia was put into her record. Embrace now says that she had a preexisting dermatology condition so the ear infection is not covered! There is no connection between her transient bald spot that totally went away and never came back and an ear infection acquired from swimming! In addition, they categorized the antibiotics for the UTI as a “wellness” expense and said we had used up our wellness benefits so did not cover the antibiotic. This is an insurance company looking for any excuse not to pay. We have met our $750 deductible in addition to paying $650 in premiums. I will not be renewing this contract if that is how this company operates!
Insurer: Embrace
By: Customer
Love the ease of this insurance!
I have had Fetch Pet Insurance for almost 5 years. It is quick and easy to use. Claims are paid very quickly!
Insurer: Fetch
By: Shari Villani
I will ALWAYS have my pet insured and I…
I will ALWAYS have my pet insured and I will ALWAYS use Trupanion! They are quite literally making it possible for my dog's life to be saved. And making every step of the way possible. I am so grateful for this company.
Insurer: Trupanion
By: Carrie Bellus
Insurance plan
Website is neat and understandable, insurance plans are affordable and straight forward. Definitely the best bang for your buck when comparing other companies.
Insurer: ASPCA
By: Steve
Received reimbursement for part of one…
Received reimbursement for part of one order but not the other, said it was already done but didn't question me. I had to place two separate orders for get a 12 month supply as our vet would only write script for 6 months at a time. Still waiting on the checkup and vaccine reimbursement.
Insurer: Pets Best
By: JOANN
Great insurance thank God I got this !
Great insurance thank God I got this !! Big help for my young dog. Very good service, direct deposit the money back to my account in about 10 days. I have this insurance for my 3 dogs and I’m very happy with you guy ❤️❤️❤️
Insurer: Fetch
By: Allie Racioppi
Wonderful
Wonderful. Great pricing and when I called for assistance the young lady was delightful. Rare to find these days and appreciated
Insurer: ManyPets
By: SLS
I am beyond impressed and appreciative
I am beyond impressed and appreciative of how Trupanion consistently meets my, and my pets, needs. Trupanion always responds quickly to any questions I may have and processes claims within a couple of days. Thanks for your professionalism and outstanding customer service.
Insurer: Trupanion
By: Lisa T
Steep rate increases.
I will start with the fact that I am not happy with the steep rate increase and will say that if this is going to occur annually, it wouldn't be lucrative to continue with this plan however, the claim that I recently submitted was handled in a timely fashion
Insurer: Fetch
By: Natalie Perez