223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good system just not human enough!
I like the service in general really quick. What I don't like is that sometimes it's difficult to change things on the internet site, the fact that it's difficult to talk to someone when a problem occurs while doing a request for insurance....In general I would just like to have more service from a person when it's required!
Insurer: Sonnet
By: Tremblay Andre
Switching Soon
Paying for 30 days LOU when a bodyshop is capped at a max of 14 days (assuming the vehicle is non-drivable) feels like I am being ripped off. The CERF program is also absurd and puts unnecessary financial risk on the insured by waiting until repairs are complete to authorize.
Insurer: Sonnet
By: Joseph
Extremely unhappy
I’m just a little confused -my bill for the vet was over $500 dollars -I get reimbursed $85 -to me the wellness plan waste of money -never covered the wellness visit or my dogs ear infection -not happy what so ever
Insurer: Pets Best
By: Niamh King
I would like to give 4 stars but…
I would like to give 4 stars but because of the communication and not giving me the proper information in a timely manner, I have to say 3 stars. The representatives always come across sincere. Unless we can walk away understanding the situation and hopefully benefiting further from it, it’s frustrating. The representative meant well but better communication is in order. Peace
Insurer: Nationwide
By: Sharon Dunlop Flaucher
I have never had any problems with…
I have never had any problems with Sonnet. They are easy to deal with and their customer service is fantastic
Insurer: Sonnet
By: Kendra
Online quotes makes it easy to apply…
Online quotes makes it easy to apply for what you need and see the prices and its nice to have monthly payments.
Insurer: Sonnet
By: john
Easiest Insurance Purchase ever.
Easiest Insurance Purchase ever. Great explanations.
Insurer: Sonnet
By: Gerald
So far so good
So far so good. There's really nothing to complain about.
Insurer: Sonnet
By: Adrian
Easy to apply
Easy to apply, renew and make changes as needed. Both online and on phone service is great
Insurer: Sonnet
By: Lee
Modern problems require modern solutions
I've been a Sonnet customer for 5 years now, and I'm someone who's constantly checking out competition for rates and bang for your buck, and I can say hands down that Sonnet is the best insurance company, especially for Gen X onwards. They're always available when I need them, knowledgeable, fast to respond, and clearly understand when to switch from chat to phone without burdening me too much. Five stars!
Insurer: Sonnet
By: Tiho