217,070+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife made the experience very easy…
MetLife made the experience very easy and quick as far as uploading my pets forms from the vet. The reviewed the claims rather quickly and issued my reimbursement quickly. Although there was a small issue with the electronic payment but I received a paper check. All the same, it was a great experience and I’m glad my dogs are insured with MetLife.
Insurer: MetLife
By: Amanda Smith
Pumpkin Pet Insurance is Necessary!!!!!!!!!!
I have 6 cats with policies. Most of the time I might just make my deductible or not need to use it…BUT…I adopt rescue cats so I never know their complete history. Recently I found out one of my boys has a chronic condition that was not pre-existing. There would have been no way I could have afforded the care he needs if I did not have Pumpkin Pet Insurance. One visit alone was around $3000. AFTER the deductible. Phew! 90% paid!!!!! I’d rather pay a monthly premium that doesn’t hurt my budget for all my babies and know I will be able to give them veterinary care when needed than use the money on stuff I don’t need and then not be able to afford to keep my babies healthy. I would be so stressed out if something unexpected happened and they were in pain or sick and I couldn’t do anything. I love my cats so much. They are my family, my kids, and a responsible mom makes sure they stay as healthy as possible. Pet insurance is worth every cent. I love the ease of doing everything online my phone on their website. They process claims so quickly and my reimbursements are within a day or two. Can’t beat that kind of service!!! Plus, every single rep I have had contact with has been amazing and helpful and friendly. I love that they are all pet parents too!!!
Insurer: Pumpkin
By: Jeni Roberts
We’ve had MetLife Pet for 4 years and…
We’ve had MetLife Pet for 4 years and they have been wonderful for our dog.
Insurer: MetLife
By: customer
Easy claims process and communication.
Easy claims process and communication.
Insurer: MetLife
By: customer
Amanda Mello was awesome
Amanda was amazing and answered all of my questions!!! It was the best customer service I could have hoped for!
Insurer: Fetch
By: Ben L
Very easy process for filing my…
Very easy process for filing my wellness claim for Molly. Happy to have this coverage!
Insurer: Fetch
By: Flora
I was on hold for 16 minutes listening…
I was on hold for 16 minutes listening to music before my call was answered. When the call was answered and I complained about the long wait, the employee didn't offer a simple "sorry for your wait". I'm considering a different insurance plan.
Insurer: Embrace
By: Donald
Buyer’s beware
Buyer’s beware. I bought and paid for a pet policy with great benefits when my dog was 2 yo. I wanted to have this coverage for his care when he got older and would need it. But. when my dog turned 7, Healthy Paws REDUCED the benefits that I bought and paid for just when I needed the benefits the most. Never again, I’ll save up on my own. It’s a rip off. Policy changes should be made for their new customers, not to those who have already purchased and paid for a policy.
Insurer: Healthy Paws
By: Susan