221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
221,653 total
What are you looking for?
Most selected providers in "May, 2026"
This chart shows the distribution of the most selected pet insurance providers in May, 2026.
Providers with highest rating
19,917 reviews
11,271 reviews
5,715 reviews
55,033 reviews
15,160 reviews
Category with most reviews
This chart shows the distribution of review categories.
I am a new customer
I am a new customer. On my very first claim Pet's Best is refusing to pay for the wellness exam. The representative I spoke with claimed that because the results of the wellness exam found ear mites in my kitten that the wellness exam would not be covered. This is not detailed in any policy information. I believe this is fraudulent in nature as the company is refusing honor my legitimate claim. All over $50??? Simply ridiculous. So I see Pets Best responded, however, previously I chatted, I called and I spoke to multiple reps singing the same song that I described above. The bottom line is that they do not honor their agreement with regards to wellness care visit. If the kitten is sick they don't cover the wellness exam. No where is this described in their policy. Many, many, many other comments I see have the same problem. It's time to update the insurance policy wording . . .but I think they are intentionally misleading the public. I call that FRAUD!!!!
Insurer: Pets Best
By: Defrauded Customer
Super easy claim filing and quick…
Super easy claim filing and quick turnaround!
Insurer: Figo
By: Jennifer
Just like a happy marriage that ends in divorce
I have enjoyed everything about sonnet. Their online portals are simple to use. Their representatives over the phone are amazing and so friendly. However, I hit a deer and going through my first claim and so far it has been theft inside a nightmare. Everything was approved except my windshield. Imagine injuring yourself to the point you can’t work and support your family and they only approve half. Their justification is that it was damage from a prior incident. I have no clue of what hypothetical incident they are referring to. I saw the damage happen with my own eyes when I hit the deer. I even had a professional glass technician write a letter stating in his professional opinion they damage was cause by flying debris from the vehicle on impact. Buyer beware
Insurer: Sonnet
By: S.C.
BEST CUSTOMER SERVICE EVER
BEST CUSTOMER SERVICE EVER. Every single person I have spoken with over the last few days has been soooo incredibly sweet and helpful. They genuinely care about your pet and will do everything they can to help you! I never leave reviews but I have been so impressed with them during this stressful time. THANK YOU!!! :)
Insurer: Trupanion
By: Kat
Phone number on the website and listed…
Phone number on the website and listed in the reviews doesn't work. Doubt I'll sign up for them if you cannot contact them!
Insurer: Spot
By: New puppy coming
Great company to deal with.
I was given the terrible news that my companion Bella a black Lab mix had cancer and I was concerned about finances. Thank goodness for Trupanion. They have been helping greatly with the cost of Bella's cancer treatment. It's still costly but thank goodness I have Trupanion to help. They are also considerate and helpful when you need to talk to them. Plus submitting claims is simple and stress free. Highly recommend for the well being of your pet and your wallet.
Insurer: Trupanion Canada
By: Cam
Best Ever
I honestly can't say that I have ever had a better car insurance experience than with Sonnet. I shopped around and even visited another broker. They all wanted more information and were more expensive. Purchasing car insurance through Sonnet's website was easy, quick and affordable. I am going to recommend Sonnet to all my friends. Truly excellent!
Insurer: Sonnet
By: David
31% monthly increase with no claims ever.
After being with them for a year with zero claims, they suddenly increased my monthly payments by 31%. “we promise not to change your rate more than once in a 12-month period.” Yeah no need when you bump it by 31% a year. I understand 3-5% a year, I get it. But 31% is ridiculous. I do not recommend being with a company that will treat you like that.
Insurer: Trupanion Canada
By: Marshall Hughes
It would be nice to get reminders of…
It would be nice to get reminders of renewal of pet coverage. It would also be nice if the deductible from a previous account be forward to a new account like mine. Had 2 of my cats in to the Vet with issues and both were $91.? Now I have to start over.
Insurer: ASPCA
By: Nancy Aponte