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Pet parents across the U.S. and Canada have left over 223,704 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Lied about trying to contact us Re payment when my visa expired
When my visa expired we forgot to contact pet secure. They said they called but they did not as I checked my phone records, they did email once . When we phoned to reinstate they said we could but all the previous issues would not be covered. What a convenient way to get rid of a customer who has too many claims. When I was on the phone I asked to speak to a supervisor, she put me on hold fir 15 minutes which I later found out the supervisor was sitting right beside her coaching her what to say to me. When I questioned the supervisor about how many calls were made to my number she recanted admitting she was right beside the rep I was talking to and the rep made a mistake. This supervisor lied and made up facts to ensure my dogs policy would not be renewed. Don’t use them. Go to another company. They are not trust worthy.
Insurer: Petsecure
By: Karen
Navigating through the site was a…
Navigating through the site was a breeze, thanks to the simple layout. However, I would like to see a more modern take on viewing my policy coverage, for example, there could be a direct email sent to me with the linked attachments, rather than going through the site and downloading process. The service overall is great, an affordable option for pet care I have not seen with other services offering pet care services. If only routine care was an available option to purchase, would be my only complaint. However, one should note, that this is not a type of pet insurance; however, a well-being coverage. I would recommend "ManyPets USA" to friends; again their prices fit the everyday person with a fixed income.
Insurer: ManyPets
By: Kaitlyn
Awesome service, very easy to deal with
Great to deal with. Very fast refund with claims.
Insurer: Lemonade
By: Jay
The best insurance and easy to work with!
We love love love our Healthy Paws insurance! This company has been so very helpful for us. I have signed both of my dogs up when they were puppies. One of our dogs has used the services for severe allergies and an unexpected stomach surgery. As soon as I submit my claims I immediately get a notification notifying me of the status of my claims and when they are working on them. If I have ever had any questions, I have reached out by email and phone and they are very helpful. The application is also very easy to use. They have helped me pay my dogs vet bills and I couldn’t do this without them!!! If you are questioning it, do it! It’s worth it!!
Insurer: Healthy Paws
By: Tammy
Great decision
So far I have only used the preventative care part for his vaccines and etc and it really was a help! I only pay 60 a month and I think it’s worth it for preventative date and emergencies. Filing the claim was extremely easy and quick with no hassle. Loving it so far
Insurer: Lemonade
By: Crystal
Lemonade is sweet
Lemonade makes everything easy from the get go. Sign up, claims, comparison to fee for service. Everything is easy. It’s worth the money.
Insurer: Lemonade
By: Randy
We love love love our Healthy Paws!
We love love love our Healthy Paws insurance! This company has been so very helpful for us. I have signed both of my dogs up when they were puppies. One of our dogs has used the services for severe allergies and an unexpected stomach surgery. As soon as I submit my claims I immediately get a notification notifying me of the status of my claims and when they are working on them. If I have ever had any questions, I have reached out by email and phone and they are very helpful. The application is also very easy to use. They have helped me pay my dogs vet bills and I couldn’t do this without them!!! If you are questioning it, do it! It’s worth it!!
Insurer: Healthy Paws
By: Tammy Crew
Peace of Mind
As a donor, I appreciate what ASPCA does to protect animals from cruelty. Now I am happy to have my dog protected under the ASPCA Pet Insurance Program. It’s peace of mind knowing she is under the care of those who understand animals' care and needs.
Insurer: ASPCA
By: Ramatis Fernandes
Wonderful financial support with a quick turnaround
My dog has been protected by PetsPlusUs insurance to ensure she receives the best care from our vet. Quick reimbursement and very pleasant staff if you have any questions.
Insurer: Pets Plus Us
By: Linda