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Claims addressed fairly and quickly
Very pleased to note that all claims are handled fairly and promptly. Never had an issue making a claim!
Insurer: Pets Best
By: H.C.
With being a part of the Trupanion family my dog Sara Emily is able to live longer and more comfortable.
Trupanion has saved our savings account if it wasn’t for Trupanion having for dogs we would be broke. I had no idea that shelties have such rare diseases that are very detrimental to their health and well-being
Insurer: Trupanion
By: Carol
They answer all my question
They answer all my question
Insurer: ManyPets
By: tglenda Goddard
Absolute piece of mind !
Not quite 2 months ago Baxter had a urinary obstruction. It is considered a medical emergency. Having lost a feline fur baby 2 years ago from this I was a wreck! After all was said and done with Baxter's care, I submitted the vet notes of the incident to Healthy Paws. The app was simple to use, and when I had a question the staff was so supportive and understanding! They are also excellent at communicating the process as well, I had follow up emails and the like. Within 5 days of my claim, everything was completed and I had my money 2 days later! So thankful for Healthy Paws!!!!!
Insurer: Healthy Paws
By: Aimee
Great and quick services
Overall great and very fast quotes provided. Would definitely recommend to family and friends.
Insurer: Sonnet
By: Nick
Unsophisticated ecommerce and no technical support
I was unable to file a claim on the iPhone app. It is very difficult to find a support contact, and I found only phone support. No email, no chat, Further, the support is for coverage and filing issues. It is not technical support. It is no surprise that the agent was unable to offer any assistance. The only help offered was a physical address to submit claims by postal mail. Though not suggested or offered, It turned out that the website worked fine. Maybe there are better providers, but Pet's Best seems to lack polish and a grasp of modern commerce. 20 years ago I considered insurance for a new puppy. Because so many conditions were not covered, I chose not to buy. Twenty years later, the industry appeared top have matured a bit. I now question that. With a new puppy, I purchased from Pet's Best. On my first claim I was denied. I thought I'd bought wellness coverage, but I did not. My second claim, for a medical condition, was also denied. Apparently I sought reimbursement for what Pet's Best considers a pre-existing condition. If this develops into a chronic condition, I suspect I'll never see reimbursement.
Insurer: Pets Best
By: Bruce
My house insurance has been a good bet…
My house insurance has been a good bet but when I bundled my car insurance and received a quote my car ins. was way to high. I did not have any tickets for over 20 years and only a little scratch of an accident. No explanation why my car ins. was so high. I will get another quote this July on my car ins. Hope it will be a better one. Thanks Joe
Insurer: Sonnet
By: Joseph
I am so happy to have this insurance
I am so happy to have this insurance
Insurer: ASPCA
By: Rosine Nalbantian
Piece of mind for Baxter
At 4am, when we awoke to feed our feline fur babies, I noticed our Baxter seemed agitated, would not eat his breakfast, and began to try to pee everywhere. Problem was, no pee was coming out. I immediately knew what was wrong...urinary obstruction. This condition is considered a medical emergency and having lost one of my babies to this 2 years ago time was not on my side. I rushed him to an ER vet but to my horror they turned me away (that's another review) so I had to head to my regular vet, even though they did not open until 7am. To make a long story short, I waited a short period of time until they opened. Met the one staff member at the front door, told her what was happening and she immediately got one of the Dr's. In less then 10 minutes, Baxter was successfully catheterized and draining urine. Baxter needed more care such as a bladder xray and a cardiac test as he had an arrythmia of unknown origin. Needless to say I was a wreck from all of this and when Baxter was stable and the testing was done I asked for the medical notes and prepared to send everything to healthy paws insurance. Was I concerned? No. I had a claim for Baxter many years before this incident and all went well. But, this situation was more involved with more paperwork and alot was done for him. Healthy Paws made it so easy!!!! On the app, take pictures of your paperwork. Have alot of pages?? No problem, just keep sending them. The staff can follow the pages and make sense of the information sent. They send you an email confirming they received the paperwork, and how the process is going. In less than 5 days, my claim was covered with the explanation of benefits etc. and my money was already en route! And if there is an issue, just call them. They understand pet parents in distress and are very reassuring and helpful. I can say having Healthy Paws insurance for Baxter was one of the best decisions I've made!!
Insurer: Healthy Paws
By: Aimee Najarian
Love Sonnet if I have questions or need…
Love Sonnet if I have questions or need help they are there to help and answer all questions I have. Very friendly and fast. Keep up the great work ❤️
Insurer: Sonnet
By: Tammy