209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 11, 2025

When I first signed up with Pets Best …

When I first signed up with Pets Best loans were processed within a week and reimbursement too. Now it takes almost a month for claims to be processed and paid. Otherwise it is a great Pet Insurance.

Insurer: Pets Best

By: Linda Denny

Verified December 11, 2025

Claim Process

Claim process was very easy to complete.

Insurer: Spot

By: Kathy Myers

Verified December 11, 2025

We have one dog and three cats insured…

We have one dog and three cats insured by MetLife, and we have never once regretted it. The times we have taken out pets to the vet for check-ups or if an emergency, MetLife has had our backs. We use the App and once we have paid the vet bill, I immediately submit the bill to MetLife via the app and await reimbursement, per our insurance agreement. This last pet visit to the vet was on a Wednesday, and I submitted that same day, and received the funds in my bank account the following Friday. I would recommend everyone to please get MetLife for your pets, and for your own peace of mind.

Insurer: MetLife

By: Mark C

Verified December 11, 2025

Ease of submitting claims

Ease of submitting claims

Insurer: MetLife

By: customer

Verified December 11, 2025

I had recently submitted an Emergency…

I had recently submitted an Emergency visit claim and Vet Follow up visit claim within the last week and just received the follow up responses. Thank you to the Spot Insurance team for making this pet owner feel their choice was worth it and right for our family’s needs.

Insurer: Spot

By: Bernie in AZ

Verified December 11, 2025

Doing what they say they do

So far I have no complaints. Fast refunds after I submit claims. They have covered what they said they would cover.

Insurer: MetLife

By: customer

December 11, 2025

The approval of the claim

The approval of the claim, excluding the payment, requires a duration exceeding one month.

Insurer: Pets Best

By: Kunhan Wu

Verified December 11, 2025

Great customer service

Great customer service

Insurer: Spot

By: Coleen Graves

Verified December 11, 2025

Easy process from start to finish

Claim processing was super quick and easy, and I’ve always received my money back promptly!

Insurer: Spot

By: Kelsey

Verified December 11, 2025

Great service

Great service. Quick claim service!

Insurer: Spot

By: Rue Johnson

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