154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 08, 2025

You never think you are going to need…

You never think you are going to need pet insurance, certainly not until your pet is older, but knowing Trupanion was there gave me such comfort! My seven year old Lab suffered an FCE. Instead of worrying about how to pay for his care, I could concentrate on getting him well. Trupanion is covering even his rehab and acupuncture care. What a great investment!!

Insurer: Trupanion

By: Phyllis

September 08, 2025

WORST EVER

Absolutely abysmal - a total scam. (Just read the zillion awful reviews on the BBB pages) Had accident coverage for my cat who threw up blood one day. Vet did bloodwork and examined him and determined he’d eaten something weird and was fine (which he was, thankfully). Spot denied my claim (over $600) repeatedly saying he was ill. He’s never been ill a day in his life - which my vet tried repeatedly to dispute (as did I). The bloodwork was clear and there was literally nothing that would lead to that false conclusion. Did they care? Nope. BOTTOM OF THE BARREL

Insurer: Spot

By: Kristen

Useful
Verified September 08, 2025

Amazing support

Amazing support, quick review and approval

Insurer: Trupanion

By: Dana

Verified September 08, 2025

Trupanion Constantly Raises My Rates

Negatives include: that you raise my rates every opportunity you get. You charge my full deductible for every single bump that's removed from my dog - claiming they're different types of bumps. Outrageous. A mass removal is a mass removal and should be categorized as such. While I'm grateful to get some money back on some claims (not all), I question whether paying the monthly rate plus my deductible plus getting zero reimbursement for exams, medicine, or taxes is really worth it.

Insurer: Trupanion

By: KAlex

Verified September 08, 2025

This company has been a game changer

This company has been a game changer. Huge help with vet bills! Mugsy & I say THANK YOU!

Insurer: Trupanion

By: Sandy Stankiewicz

Verified September 08, 2025

Raving Fan

We had an emergency situation and once they had the paperwork we were reimbursed within 48 hours. I have told all my friends they need pet insurance!

Insurer: Trupanion

By: Laura

Verified September 08, 2025

Been looking,& searching

Been looking,& searching. Best coverage for my baby…TY

Insurer: Prudent Pet

By: Jul_rammsn.com

Verified September 08, 2025

I had a great experience with trupanion customer service

I had a great experience with trupanion. I was able to get the care I needed and not worry about costs. Trupanion responded to the ER fast and within minutes I knew what I would pay. I paid a fraction of what it would have cost to take care of the puppy. If you’re thinking about getting this insurance. Thank no more you never know when a situation is going to occur and it is better to be safe than sorry.

Insurer: Trupanion

By: Dr Melissa Ramsey MSN, RN, FNP

Verified September 08, 2025

Difficult to complete enrollment.

After I got my quote, I had to try several times to enroll my pet. I don't know if there was an issue with the system itself, but I would enter my info again and again and the actual enrollment section or button wouldn't appear. After quite a few tries and days, the system finally took my info and completed the enrollment process.

Insurer: Nationwide

By: MB

Verified September 08, 2025

The staff are always there for you to listen and help you to understand

The Gal who I spoke with was very personable and was very knowlegable of my question. She took time to look into my policies and did not rush me off the phone.

Insurer: Pumpkin

By: Sondra Lubas

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