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DO NOT USE THIS COMPANY
I've had embrace pet insurance for years. Never had a claim...never missed a payment. Rates started going up, $80 became $130...terrible..everything's going up..I get it... my dog is now getting older now and they just increase his coverage to $336 a month, if I change to lowest coverage its $160 a month for basically no coverage. Pricing my dog out of care. They know what they just did, that's why they sent me a letter saying what they did is legal in the state of Colorado. STAY AWAY FROM THIS COMPANY Please read the lies they sent me as a reply before you sign up for this company, because thats what you will get if you give them money, LIES
Insurer: Embrace
By: Carl Valenta Dahlia_grower
My dog needed surgery
My dog needed surgery. All of the financial details were handled between the vet and Trupanion which helped in a stressful situation. Trupanion was very responsive.
Insurer: Trupanion
By: William Ashbaker
Easy claim
"My pet had an emergency. I took a photo of the receipt went on the pets best app, followed the easy instructions on how to submit a claim and was done in a few mins. I was notified that it was received, notified about a delay than within 2 weeks received payment in the amount I expected and a written invoice which explained the details about the payment. This was a very pleasant first time experience.
Exceptional service since day 1!
Exceptional service since day 1! The claim process has been intuitive and filing has only taken minutes to do. My claims have been processed on average within 5 days. When I have had to make contact with Spot, the reps are pleasant and very knowledgeable. Overall, a great experience all around!
Insurer: Spot
By: Erin Premo
Customer Service is good.
Customer Service is good.
Insurer: Nationwide
By: Tangela Martin
I have held a nationwide pet insurance…
I have held a nationwide pet insurance policy since 2019, all was great until a couple weeks ago. When I had an emergency with my Labrador that unfortunately ended in goodbyes. I had discovered that the policy was canceled due to an expired debit card. I never once received any notification from their billing department via mail, phone or email. We are now stuck paying an insane amount out of pocket. In an attempt to reinsure my remaining pet, I rushed to reapply. To my surprise, Im receiving email and letter notifications with these time sensitive requests. Clearly something has changed on their end. The lack of communication almost seems intentional. If youre thinking about utilizing Nationwide for anything, DONT. I will not trust them with our business, our policies or out pets ever again.
Insurer: Nationwide
By: Ryan Costello
There for our family!
Our two dogs have had quite a run of vet visits the past few months. We are so thankful for Trupanion as they have been there for us when we’ve needed them. Such an easy princess to submit claims and have payment processed.
Insurer: Trupanion
By: Lisa Mello
Has been a lifesaver for us!
Has been a lifesaver for us. Our dog has epilepsy and has needed many tests, medications, and a few hospital visits. The direct pay to the vet is so amazing! Thanks for helping us take care of our dog.
Insurer: Trupanion
By: Ginger