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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy and quick
Submitting a claim is very quick. Someone contacts you immediately through the chat system. You answer a few questions, email your invoice, and reimbursement comes within a few minutes.
Insurer: Lemonade
By: Kathleen
This is the BEST Pet insurance!!!
This is, the absolute BEST pet insurance! They are responsive and handle claims quickly. I HIGHLY recommend Pets Best after 7 years of use!!
Insurer: Pets Best
By: Sylvia
1st Experience with Trupanion was #1
This weekend started with our 18month old Lab throwing up something...probably a small stuffed animal from the looks of it, except we have NO idea where he got a hold of it. 24 hours later, he's still vomiting and beyond lethargic. we carried him to the car and took him to the emergency vet hospital. I only just enrolled 2 months ago with TRUPANION. Called them from there to ask what the process was. I submitted an estimate and was called the SAME DAY that it was approved with best wishes for a speedy recovery for our pup. Today was a hard day at the hospital, but TRUPANION made it a bit easier by removing some of the financial burden from us quickly. Thank you Trupanion Team!
Insurer: Trupanion Canada
By: Esther Afriat
Great communication
I had 2 claims within 1 month. Both people assigned to the cases were very prompt and efficient at getting the claims processed quickly. The communication was good and the instructions were easy to follow. I received my claim reimbursement quickly.
Insurer: Lemonade
By: Sara
It took a little while to get…
It took a little while to get reimbursed which is fine . My dog Nash had an illness and was treated at an animal hospital and then at his veterinarian as a follow up for the same illness I got reimbursed for the animal hospital visit but never got anything from the vet visit which was included in the same claim . It cost about $400 for the meds and vet visit .
Insurer: Pumpkin
By: Customer
Your people are so nice so compassionate.
Your people are so nice, so compassionate. I can't believe how quickly and how easy it was to get a pre approval for my boy's mass to be removed. I am so happy I chose your company. I hear stories from friends..I'm so glad we have you .??
Insurer: Trupanion
By: Heather
Love Trupanion!
You guys make it so easy! It was such a stressful time with my little Dax and you made something that seems so complicated so easy. Thank you
Insurer: Trupanion
By: Ashley
We recently hospitalized our dog who sadly ended up passing away after nearly a year of Trupanion covered Cancer Care.
We recently hospitalized our dog who sadly ended up passing away after nearly a year of Trupanion covered Cancer Care. Everyone we worked with at Trupanion was so compassionate and helpful always. We were able to have peace of mind knowing our claims would be taken care of and that we could focus on getting the best care for our dog. We strongly feel all dog owners should have Trupanion.
Insurer: Trupanion
By: Amber