216,391+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,391 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace wanted me to resubmit the…
Embrace wanted me to resubmit the invoice. Embrace claimed the limited information on the left side was cut off. Their system did the cropping. I was looking at the photo while I was on the phone with them. When I asked exactly what was missing so I could retake the photo and recenter the invoice so the dates and my first name would show the customer service rep just kept repeating herself. When I asked for another rep since we were not communicating I was put on hold for over ten minutes. Then she came back and said no one was available. This is the second time I have been horsed around about a claim. I am done.
Insurer: Embrace
By: oliver hardy
I love this company
I love this company. It's easy to upload the documents for "New Claim". I get a confirmation email very quickly and in a matter of days (2-3) when they are reviewing and processing my case. After that I get another email, which informs me, how do I get my portion back including with the $ amount. I had 3 options to choose from. I got my $ back in like matter of seconds. I could not believe it - I was very happy!!! Only thing is: I had 7 days to click on the link to receive the payment. The first time (previously) I forgot to do that > I had to call the Company (MetLife Pet) and I got my $ in the mail as a check. The employee was super nice and very helpful / understanding. She explained to me how their process works.
Insurer: MetLife
By: Leapy's cat Mom
Quick and efficient response time
Trupanion has always reimbursed my expenses quickly and with no issues. I would recommend Trupanion for anybody with a dog!
Insurer: Trupanion
By: Beth
Blazing fast claim processing time
Claim process is a blast with this company, with few simple docs they make sure you get reimbursed blazing fast. best pet insurance out there in 2025.
Insurer: Spot
By: Orel Mor
Quick claims response
Quick claims response. Easy to submit claims and pay for premiums.
Insurer: MetLife
By: Diane
Easy
Pumpkin makes it easy, simply uploaded receipt & payment was received.
Insurer: Pumpkin
By: Jesse
I expected a discount
I expected a discount because of being near 80 years old. This was put out there as a plan with a lower price for seniors. I do not think I got a lower price. I need the insurance for my little Gertie so will go ahead with it but am disappointed that I didn’t get what was advertised
Insurer: Nationwide
By: Connie Vander Brug
Clear instructions concerning benefits…
Clear instructions concerning benefits and claims process. Appreciate when Sam was covered previously.
Insurer: Nationwide
By: customerTerry Ray
Great customer service and made the…
Great customer service and made the process painless!!
Insurer: Trupanion
By: Laura
Timely evaluation of my claim and great…
Timely evaluation of my claim and great payment response directly into my account! We had to seek urgent vet care while on holiday vacation. Once again, I am grateful for this insurance coverage! Thank you!
Insurer: Pumpkin
By: Kerry