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Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very good company 👌 good rates
Very good company 👌 good rates
Insurer: Sonnet
By: James Polley
Just got off the phone with Trupanion…
Just got off the phone with Trupanion and their rep can't even tell you the closest animal hospital for EMERGENCY SERVICES after they sent me to a hospital that doesn't! Waste of precious time, especially if you are traveling on a hot summer day!
Insurer: Trupanion
By: N8 C
They are all very professional and if…
They are all very professional and if you have a question you always found someone that can help you. For ne this was the best choice.
Insurer: Spot
By: Antonella Santoro
I switched my car insurance to Sonnet…
I switched my car insurance to Sonnet like a month ago, because my friends told me that the service is excellent. God bless Sonnet company. Shalom
Insurer: Sonnet
By: Virginia
Amazing
The service from TruPanion amazes me every time I make a claim. They are extremely prompt and the process is so easy.
Insurer: Trupanion Canada
By: Tori
disappointed costumer
They have a great costumer service who does everything to help, But I submitted a claim for my dog gave them all the files that they asked for And they reject a Trauma section of the bill because it happened 5 days after I purchased the insurance so the trauma is something with history so they don't cover this so technically My dog can be ran over by a bus and it will be some issue with History of the dog really disappointed
Insurer: Trupanion
By: gilad
My opinion
I am sure sonnet has probably worked at doing things right. I however think they lack in communication. I have tried several times to get hold of someone in customer service without any luck. Sonnet wants to rely on computer generated service mostly and very little live people. I have left several messages requesting someone to call me back with no success from sonnet. There customer service is very poor.
Insurer: Sonnet
By: Paul
I really like this insurance company…
I really like this insurance company very reasonable prices they are willing to help as much as they can highly recommend them
Insurer: Sonnet
By: Nicholas
So far so good , look forward to adding car insurance.
So far so good. I hope I never have to call Sonnet. For now I'm grateful for the low rate and hope to add car insurance to the other great products.
Insurer: Sonnet
By: Ron B.
It was an easy experience to purchase…
It was an easy experience to purchase the insurance for TJ
Insurer: Prudent Pet
By: Lillian Ortiz Mendoza