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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Joining Spot…
My total experience to date has with the process of joining Spot. My young pugb is blessed with good health so I have not experienced the claim process. I am pleased with the rates and the complete process of joining Spot ,and looking forward to a good relationship.
Insurer: Spot
By: linda blackburn
Fast response fast payment
Fast response fast payment
Insurer: Pets Best
By: Consumer
Great insurance
Great insurance. Easy to submit claims online.
Insurer: Embrace
By: Angel Hernandez
Keeping in mind I have not yet filed a…
Keeping in mind I have not yet filed a claim! The Customer Service was Excellent and helpful and the process was easy and stress free. I am waiting on a review of health history (for pre-existing conditions) and a Vet Report to shorten the Orthopedics waiting period. I will let you know when I have received that information or actually need to file a claim.
Insurer: Embrace
By: Jim Sullivan
Always fast & responsive.
Always fast & responsive.
Insurer: Pets Best
By: Nikki Christman
Covered claims as promised
On the whole, I’m not sold on the pet insurance thing, as my rates have increased substantially every year, even on my pets with no claims. I think the better investment is just to save for emergencies. That being said I got this on my new healthy rescue dog, for coverage of big catastrophic kinds of things. This year, he started having mysterious pain which has led us to several specialists, imaging appointments, and many meds, and embrace has been fair and prompt in covering all of the claims. I read many horror stories, so I was worried, but they have thus far paid all of the claims that are part of my dogs policy.
Insurer: Embrace
By: Jdd
Best decision ever
I submitted claim and was taken care of immediately.
Insurer: Trupanion Canada
By: Heather
Very satisfied
Reimbursed all claims in a timely manner
Insurer: Trupanion Canada
By: Rosemary
Great service
The person who helped me was very knowledgeable and explained things efficiently and clearly. I liked that she answered the phone rather than me talking to a machine and that it was all done in minutes.
Insurer: Trupanion Canada
By: Leslie
Great customer service
Yas made things so easy to understand. She was friendly and helpful. The policy itself seems fair and so does the price.
Insurer: Trupanion Canada
By: Deanna