154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 27, 2022

Healthy Dog, Happy Human!

At the very end of October, my little dog had surgery to remove a large mass. His surgery was successful. Afterwards, I contacted Fetch to find out what documents were necessary in order to file a claim. The representative was very nice and told me exactly what I needed to submit. A couple of weeks later, after my dog’s stitches were removed, I was given all of the necessary papers from my vet and I sent them in to Fetch. They kept me posted as to when they received the papers and they also let me know the progress of the review of the claim. A very short time later, I was reimbursed. I was so surprised at how quickly this was taken care of.

Insurer: Fetch

By: Zoolander’s Mom

Verified December 27, 2022

Claim settlement

Agent was courteous and professional. Assisted in allowing me to text a receipt rather than by e'mail to expedite the claim process. I believe the agents name was Dan.

Insurer: Embrace

By: John Edinger

Verified December 27, 2022

Great online process for claims.

The situation with our dog was beyond stressful and the claims process was unbelievably easy and stress free. Online process was easy and went through very quickly.

Insurer: Embrace

By: 321

Verified December 27, 2022

Healthy Paws - very positive experience!

Healthy Paws made submitting and processing my pet's health claims very fast, easy, and positive. I was very relieved to have their substantial coverage/reimbursement to help offset my kitty's vet tests & treatments so that she could get the very best care to keep my very cherished little lady as healthy and happy as possible!

Insurer: Healthy Paws

By: Bridget

Useful
Verified December 27, 2022

Will stick with them

Response time is great. I really cannot complain about much except for two things: 1) They appear to be inconsistent regarding what a pre-existing condition is. Sometimes covered; sometimes not. Frustrating. 2) Our vet sent them our dog's complete medical history but they seemed to lose it. I had to re-send it to them myself. This should not happen. Once they got it (and they've received this before) they did act quickly. Again, cannot really complain as their customer service seems to be very good and their coverage, while not quite as extensive as I was hoping, is good, we'll stick with them for a long, long time.

Insurer: Embrace

By: Warren S

December 27, 2022

Agent was very friendly and helpful

Agent was very friendly and helpful. Answered all my questions.

Insurer: Nationwide

By: Bart Borg

Verified December 27, 2022

Reliable and easy to work with

Our otherwise healthy kitty had a big medical emergency requiring expensive surgery. Healthy Paws made it easy to file the claims and we received reimbursement checks quickly and without issue. I'm so glad we had insurance!

Insurer: Healthy Paws

By: AmyW

December 27, 2022

Trupanion is the best

Trupanion does an excellent job in training its staff members. Every member of the Trupanion team is kind, compassionate, knowledgeable and lends assistance to pet owners during a very stressful time with dignity and Grace. Simply put, they are the best. The medical field for humans should model their patient care after Trupanion.

Insurer: Trupanion

By: Fran C

Verified December 27, 2022

Buyer beware when you need claim reimbursed

My healthy dog on this insurance with no issues since 2019. He got a benign tumor that had to be removed in September. Still not reimbursed correctly for coverage n filing appeals. Going to better business bureau next. Canceled insurance for him n my Maltese pup.

Insurer: Healthy Paws

By: Vicki

Useful
Verified December 27, 2022

I just signed up for insurance on my…

I just signed up for insurance on my new horse. I had an exam, floating and vaccination. The process was easy and super fast. So far I’m very happy.

Insurer: ASPCA

By: Tricia Coffeen

Compare top pet insurance providers plans.