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Healthy Dog, Happy Human!
At the very end of October, my little dog had surgery to remove a large mass. His surgery was successful. Afterwards, I contacted Fetch to find out what documents were necessary in order to file a claim. The representative was very nice and told me exactly what I needed to submit. A couple of weeks later, after my dog’s stitches were removed, I was given all of the necessary papers from my vet and I sent them in to Fetch. They kept me posted as to when they received the papers and they also let me know the progress of the review of the claim. A very short time later, I was reimbursed. I was so surprised at how quickly this was taken care of.
Insurer: Fetch
By: Zoolander’s Mom
Claim settlement
Agent was courteous and professional. Assisted in allowing me to text a receipt rather than by e'mail to expedite the claim process. I believe the agents name was Dan.
Insurer: Embrace
By: John Edinger
Great online process for claims.
The situation with our dog was beyond stressful and the claims process was unbelievably easy and stress free. Online process was easy and went through very quickly.
Insurer: Embrace
By: 321
Healthy Paws - very positive experience!
Healthy Paws made submitting and processing my pet's health claims very fast, easy, and positive. I was very relieved to have their substantial coverage/reimbursement to help offset my kitty's vet tests & treatments so that she could get the very best care to keep my very cherished little lady as healthy and happy as possible!
Insurer: Healthy Paws
By: Bridget
Will stick with them
Response time is great. I really cannot complain about much except for two things: 1) They appear to be inconsistent regarding what a pre-existing condition is. Sometimes covered; sometimes not. Frustrating. 2) Our vet sent them our dog's complete medical history but they seemed to lose it. I had to re-send it to them myself. This should not happen. Once they got it (and they've received this before) they did act quickly. Again, cannot really complain as their customer service seems to be very good and their coverage, while not quite as extensive as I was hoping, is good, we'll stick with them for a long, long time.
Insurer: Embrace
By: Warren S
Agent was very friendly and helpful
Agent was very friendly and helpful. Answered all my questions.
Insurer: Nationwide
By: Bart Borg
Reliable and easy to work with
Our otherwise healthy kitty had a big medical emergency requiring expensive surgery. Healthy Paws made it easy to file the claims and we received reimbursement checks quickly and without issue. I'm so glad we had insurance!
Insurer: Healthy Paws
By: AmyW
Trupanion is the best
Trupanion does an excellent job in training its staff members. Every member of the Trupanion team is kind, compassionate, knowledgeable and lends assistance to pet owners during a very stressful time with dignity and Grace. Simply put, they are the best. The medical field for humans should model their patient care after Trupanion.
Insurer: Trupanion
By: Fran C
Buyer beware when you need claim reimbursed
My healthy dog on this insurance with no issues since 2019. He got a benign tumor that had to be removed in September. Still not reimbursed correctly for coverage n filing appeals. Going to better business bureau next. Canceled insurance for him n my Maltese pup.
Insurer: Healthy Paws
By: Vicki
I just signed up for insurance on my…
I just signed up for insurance on my new horse. I had an exam, floating and vaccination. The process was easy and super fast. So far I’m very happy.
Insurer: ASPCA
By: Tricia Coffeen