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Very easy process to submit claims
Very easy process to submit claims, and claims paid quickly.
Insurer: Pets Best
By: Doug Bergen
The Trupanion customer service rep was friendly and informative and was able to break down the plans and rates so I could understand it.
The Trupanion customer service rep was friendly and informative and was able to break down the plans and rates so I could understand it.
Insurer: Trupanion
By: Tanya
True pinions website is easy to navigate more importantly their customer service representatives are outstanding.
True pinions website is easy to navigate more importantly, their customer service representatives are outstanding. They are very helpful, polite and knowledgeable.
Insurer: Trupanion
By: Mary
Trupanion has been there for me since my 6yo dog was a 12wk old puppy.
Trupanion has been there for me since my 6yo dog was a 12wk old puppy. Have needed them several occasions during that time. Trupanion resolves issues promptly
Insurer: Trupanion
By: Lisa
Great job
Very fast service
Insurer: Trupanion
By: Sandy
Lukaâs Mom
Always smooth and quick.
Insurer: Trupanion Canada
By: Krista
Because she was very clear with her communications.
Because she was very clear with her communications. She appeared to be genuine, and she was able to resolve my specific payment concerns
Insurer: Trupanion Canada
By: Dennis
I would like to see Trupanion cover the vet visit when a claim is made.
I would like to see Trupanion cover the vet visit when a claim is made. as the visit is needed to complete the procedure needed.
Insurer: Trupanion Canada
By: Donna
Do not appreciate increasing payment .
Trupanion did come through when we needed help with the surgery. The only reservation that I have with Trupanion is that the monthly payment seems to increase yearly, when I initially purchased the insurance I was told that as Cooper was still so young that the monthly payment would not increase...now it has almost doubled in 7 years, this is my disappointment with Trupanion. Overall the service has been great when I needed help. With sincerest appreciation, Irene
Insurer: Trupanion Canada
By: Irene