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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My First Claim Experience
I made my first claim this month. Spot’s website was user friendly. I received an acknowledgement email and specific additional information needed. I received another acknowledgment email. A final email the next day stated that the claim was accepted and asked if I preferred a check in the mail or directly into a bank account. Couldn’t be better.
Insurer: Spot
By: Customer
You guys paid the claim right away…
You guys paid the claim right away appreciate it thank you
Insurer: Spot
By: Tami Dempsey
Insurance that is worth it
Friendly customer service. Quick claim review. Pays vet directly.
Insurer: Trupanion
By: Morgan
Best customer service experience ever!!
The agent I spoke to was polite, understandable, knowledgeable, and seemed anxious to help. My expectations were exceeded. I truly wish I could give Trupanion more than 5 stars. Thank you.
Insurer: Trupanion
By: rushdeb
Not having to worry about finances…
Not having to worry about finances after a major surgery. The payment was fast to our vet office.
Insurer: Trupanion
By: Elizabeth
First time experience with Spot
First time experience with Spot, of filing a claim. It went very smooth, and Spot processed my claim within 4 days of submitting my bills and documents from the vet. So glad I took out insurance on my pet.
Insurer: Spot
By: Patricia
When your scared about losing your pet Trupanion was there
Trupanion was there with me So I didn’t feel alone
Insurer: Trupanion
By: Janna
They are wonderful to work with they’re…
They are wonderful to work with they’re quick on the responses. We have it with both our dogs.
Insurer: Trupanion
By: Todd Shelton
Insurance help so much with the cost…
Insurance help so much with the cost of his illness
Insurer: Trupanion
By: Marilyn Dayries