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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I can honestly say I am so glad I…
I can honestly say I am so glad I purchased fetch when I got my puppy, They've been so helpful and worth the expense. My only complaint is that you can't bill directly, but the claim process is fairly simple considering. And payout wasn't as prompt for my last claim. All in all, I would highly recommend the service.
Insurer: Fetch Canada
By: Nicole
Excellent service!!
Customer service is always friendly and professional, claims processing and payment of claims has been in a very acceptable time frame. I was disputing an unpaid claim, and they contacted my vet's office got the information they required and I received my reimbursement within about 5 days 👍.
Insurer: ASPCA
By: Rowena
Customer Service *Thumbs up*
Customer service at Embrace is the best. Everybody is always really attentive and ready to help. Submitting the claim was also a really easy and seamless process.
Insurer: Embrace
By: Astrid
Just found out none of the vets in my…
Just found out none of the vets in my area take pet insurance.
Insurer: Pumpkin
By: Ernita Hall
The customer service is over the top .
The customer service is over the top . The only thing I didn’t like was you looked into my 2 vet visits and decided Joey had a pre-existing condition.
Insurer: Pumpkin
By: Julie
Excellent customer service.
Excellent prompt service
Insurer: Trupanion Canada
By: Lynn
Great communication.
I am satisfied with the amount of information I found about the Trupanion name
Insurer: Trupanion Canada
By: Doreen
The person I talked to was very informative and friendly and seems to be a good investment in my puppyâs well being
The person I was talking to was polite
Insurer: Trupanion Canada
By: Diana
Chewie
very kind and helpful
Insurer: Trupanion Canada
By: Lisa
Very nice
Very simple process, great web portal, email reminders and chat support.
Insurer: Trupanion Canada
By: Tracy