154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 18, 2023

I can honestly say I am so glad I…

I can honestly say I am so glad I purchased fetch when I got my puppy, They've been so helpful and worth the expense. My only complaint is that you can't bill directly, but the claim process is fairly simple considering. And payout wasn't as prompt for my last claim. All in all, I would highly recommend the service.

Insurer: Fetch Canada

By: Nicole

Verified January 18, 2023

Excellent service!!

Customer service is always friendly and professional, claims processing and payment of claims has been in a very acceptable time frame. I was disputing an unpaid claim, and they contacted my vet's office got the information they required and I received my reimbursement within about 5 days 👍.

Insurer: ASPCA

By: Rowena

January 18, 2023

Customer Service *Thumbs up*

Customer service at Embrace is the best. Everybody is always really attentive and ready to help. Submitting the claim was also a really easy and seamless process.

Insurer: Embrace

By: Astrid

Verified January 18, 2023

Just found out none of the vets in my…

Just found out none of the vets in my area take pet insurance.

Insurer: Pumpkin

By: Ernita Hall

Verified January 18, 2023

The customer service is over the top .

The customer service is over the top . The only thing I didn’t like was you looked into my 2 vet visits and decided Joey had a pre-existing condition.

Insurer: Pumpkin

By: Julie

Verified January 18, 2023

Excellent customer service.

Excellent prompt service

Insurer: Trupanion Canada

By: Lynn

Useful
Verified January 18, 2023

Great communication.

I am satisfied with the amount of information I found about the Trupanion name

Insurer: Trupanion Canada

By: Doreen

Useful
Verified January 18, 2023

The person I talked to was very informative and friendly and seems to be a good investment in my puppy’s well being

The person I was talking to was polite

Insurer: Trupanion Canada

By: Diana

Useful
Verified January 18, 2023

Chewie

very kind and helpful

Insurer: Trupanion Canada

By: Lisa

Useful
Verified January 18, 2023

Very nice

Very simple process, great web portal, email reminders and chat support.

Insurer: Trupanion Canada

By: Tracy

Useful

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