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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The customer service is over the top .
The customer service is over the top . The only thing I didn’t like was you looked into my 2 vet visits and decided Joey had a pre-existing condition.
Insurer: Pumpkin
By: Julie
Trupanion: True Peace of Mind
always helpful when I call or email with a question , I have paid into Trupanion for two dogs for 12 years , at year 11 one of my dogs became ill , Trupanion's financial support has made testing and ongoing treatments affordable ,I can keep my precious pup from crossing that Rainbow Bridge for awhile longer
Insurer: Trupanion Canada
By: Jaymie
Nancy Re Bella
Customer service person was very helpful and understanding. Told me all that I needed to know and explained everything.
Insurer: Trupanion Canada
By: Donna
Excellent!
Easy to sign up, very good coverage, good deductible.
Insurer: Trupanion Canada
By: Megan
Easy to enrol
Enrolment was easy to understand and fill out
Insurer: Trupanion Canada
By: dolores
Excellent customer service.
Excellent prompt service
Insurer: Trupanion Canada
By: Lynn
Great communication.
I am satisfied with the amount of information I found about the Trupanion name
Insurer: Trupanion Canada
By: Doreen
The person I talked to was very informative and friendly and seems to be a good investment in my puppyâs well being
The person I was talking to was polite
Insurer: Trupanion Canada
By: Diana
Chewie
very kind and helpful
Insurer: Trupanion Canada
By: Lisa
Very nice
Very simple process, great web portal, email reminders and chat support.
Insurer: Trupanion Canada
By: Tracy