217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very impressed with this insurance…
Very impressed with this insurance company. Extremely efficient with such quick turnaround of reimbursements.
Insurer: Pumpkin
By: customer
Garbage
Honestly don't even bother. Petsecure insurance is the biggest scam out there. Every time something is submitted there's an excuse for everything about why it's not covered even though I called in and confirmed with an agent that what I was doing was covered. I thought regular insurance was bad, this will make you rage more than anything else. Stay away, save up $100 a month into savings incase something happens to your pet instead, don't even consider it.
Insurer: Petsecure
By: Shawn
I am confident that I made the right choice choosing Healthy Paws for our Pet Insurance
We signed up for Healthy Paws insurance right after we rescued our puppy in October 2020. I did my research before deciding who to pick, and I am confident I made the right choice! Submitting claims is easy and the turnaround is quick. If you sign up for direct deposit, you get your money faster. I haven’t had any issues with claims being processed, and none of them have taken more than a few days. I would definitely recommend Healthy Paws pet insurance.
Insurer: Healthy Paws
By: Colleen
Great customer service!
My rep Monica was super nice and helpful ! She made it an Easy process & let me ask as many questions as I wanted to and reassured me that I could call back for help any time. Thank you !
Insurer: Prudent Pet
By: Josie p
Came through when it mattered
We have only made our monthly payments and have not needed to make a claim but when we did, it was a little slow to be processed but was crystal clear and given it was an actual emergency we got our funds via direct deposit within 2 days of approval. Very clean w/ little to now paperwork at all.
Insurer: Pets Best
By: Nathan Murphy
Sonnet is doing it's job for us!
We have had Sonnet for a few years now and we are happy we are protected at a bit more affordable price (we have two cars and our house). We have peace of mind if we ever have something bad happen we would be able to rebuild or replace/fix our vehicles. I didn't give it a 5 star as we have no idea what happens if we have to put in a claim! So far so good and hoping it stays this way!
Insurer: Sonnet
By: Robert
Stephanie was so kind and explained all…
Stephanie was so kind and explained all details with such great patience. She was truly wonderful!!
Insurer: Prudent Pet
By: Ashley Lynn
Easy and decent for an insurance company
Overall, Sonnet experience has been solid. I've now been with them for a couple of years and I always find it really easy to make changes and get things done when I need to. For example, I've changed cars, added drivers etc all in minutes without having to talk to anyone. I also like the way their products are organized and coverages are described. The only reason for 4* instead of 5 is that I just had a pretty hefty price increase this year. I've added younger drivers to the policy, so can understand that, but the increase was bigger than I expected. Also, I didn't have time to shop around... so just accepted my renewal. Maybe they were the cheapest insurer for me a couple of years ago, but there could be better out there with the new drivers. Wish I had the time to check at renewal so at least I can feel confident that I'm still getting a competitive price.
Insurer: Sonnet
By: Nicholas
Price & policy designed to take more money even from experienced drivers
Price & policy designed to give no benefit to experienced drivers. No consideration to clean records of US driving history. When i applied for My driving licence in Canada; my records from USA were accepted and clean history of USA was considered to give me a full G licence but, insurance does thinks otherwise that i am inexperienced and keeps rates high and charge insurance an inexperienced driver. I tried to reason with Agent - no good. Worst part - next year - my experience went up but so did cost of insurance (even though my records are clean) ~~~~~~~~~~~~~~~~~ Updating post reply on my feedback as there was no way to revert on the reply by company who try to look good by posting canned messages to customer feedbacks. ~~~~~~~~~~~~~~~~~ As a reply to my feedback - asked to Chat or contact Via Email to an agent (already did couple of times) I was asked to fetch an Abstract Report - Which i have and submitted. In the first place that was what i used to prove my driving experience to get a G (full ) licence in Canada when i came from USA. As second request in reply – asked to contact prior insurance companies to provide proof of insurance. That’s where it gets complicated. I have reply form two companies but not all. They got no interest in helping an x-customer. And i am back to square one. Essentially - even though at 48 years and a clean driving history of four continents - i am considered as an inexperienced driver (because the insurance companies are reluctant to work logically). Any anyway - if i was inexperienced it would be a matter of only time before a mis-happening will be a good reason to make the rates go higher. But, NO - the logic is not how money works. It works the hard way - not by trusting the customer but asking customer to prove the capability.
Insurer: Sonnet
By: Inderjeet
Run, don't walk away from Figo
My experience with Figo is that they are the insurance company Mr. Incredible (Bob) worked for while he was in hiding. They are in the business of NOT paying for anything, in fact you will need a lawyer to help you navigate their submission/resubmission/denials as they run you around the gauntlet. If you're looking for peace of mind, this is not your company. If you love conflict, this is your company.. Heck, they even review each claim and second guess your Vet's prescriptions for your pet.. you heard that right, they'll say, "Well, we didn't feel this medicine was necessary for that ailment".. yup, that's right, your vet is not your vet, Figo is the back-seat driving vet... While Figo was my first pet insurance experience, I'm old enough to have almost 50 years of other insurances under my belt, including many-many claim situations... Figo? Bottom of the heap... nice app, bad service. Oh, I read another post and was reminded that they just magically increase your premiums, drastically... Yes, they do. Nice initial quote, won't last. Run, don't walk, away from Figo
Insurer: Figo
By: John in Utah