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Very helpful and professional
Josh was very helpful in supplying information on the Wellness Plan to me so that I could add to my Accident and Illness plan.
Insurer: Fetch
By: Linda Hicks
Good Customer Service experience
The customer service rep Lexi was very friendly & kind and she answered all my questions & concerns. Been noticing all the customer service reps Ive interacted with are helpful & they do resolve issues fairly quickly. Anytime Ive had a discrepancy with any billings or reimbursements, they have been good about addressing my concerns and they have so far corrected all issues & send out additional missing reimbursements or will correct bills if overcharged by accident. Bc they have friendly customer service reps willing to listen to the customer’s issues & then find the proper resolutions, I will continue using Embrace & would recommend to others, bc I can say from my experience with using Embrace, that if there are any issues, Embrace is good about fixing those issues appropriately. Thanks!
Insurer: Embrace
By: J_nyc
Easy to fill out and submit claim
Easy to fill out and submit claim
Insurer: Embrace
By: Suzanna
The agent
The agent, Rose, did a great job. Handled my issue professionally and quickly!
Insurer: MetLife
By: JG
easy and quick response
Filing a claim was easy and response was fast. My claim was funded within days of filing.
Insurer: Pumpkin
By: Chollan
Excellent interaction with customers
Amanda did an amazing job answering all my questions and providing me with so much more detailed information. She made feel confident in my decision to purchase insurance from Fetch. Thanks Amanda!
Insurer: Fetch Canada
By: Marcela Forhaeuser
We got pre approval for a needed…
We got pre approval for a needed surgery for our dog Adele. Her surgery went well and she is recovering nicely. Thank you for the peace of mind knowing we could afford to go ahead with her surgery and that Trupanion took care of 90% of the procedure. 🐾😊
Insurer: Trupanion
By: Laurie
The claims process could not be any…
The claims process could not be any easier. Just a couple of clicks, upload the receipt and BAM! The claim is processed in just a couple of days.
Insurer: Spot
By: Kelly
Always a pleasure to visit Belle Mead…
Always a pleasure to visit Belle Mead Animal Hospital. Staff and doctors are excellent.
Insurer: Trupanion
By: Marlane
why claims take 30plus days from…
why claims take 30plus days from submission to authorization [and longer to pay] is beyond comprehension. and why embrace won't allow providers to file the claims directly is also beyond comprehension [except that they are counting on the insured to not file claims at all or not timely].
Insurer: Embrace
By: BILL