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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Any Excuse to Deny
Trupanion is not a user friendly or caring insurance company. They refuse anything they can, including claims for conditions that you have already appealed and been granted relief on. They have repeatedly misread my cat’s chart, despite having had the misconception corrected multiple times, and consider even a tiny mention of a cat’s system, even a note that is still in the normal range, to establish a precondition. If you have a new kitten then perhaps start it on Trupanion, but they are the worst when it comes to denying coverage and always make you appeal to get any coverage. Edit: I responded to their inquiry below with my particular information and they have never followed up. Much like their coverage, these responses are PR and not substantive.
Insurer: Trupanion
By: Ashley B
Monica was very helpful
Monica was so pleasant helping us choosing the right insurance plant for our “Ivy” a 8 week Shih Tzu baby. Thank you very much 🐶
Insurer: Prudent Pet
By: venicezegogmail.com
Great experiences with Fetch
Wonderful and knowledgeable customer service. Quick reimbursement on claims. Easy to use site. Great company that gives us peace of mind to make the best decisions for Tessa.
Insurer: Fetch
By: John Unthank
Easy to file a claim
Easy to file a claim! Quick payment.
Insurer: Embrace
By: Brian Forn
Wonderful and easy to use insurance
I have a 1yo Cavapoo. He is a happy and healthy little boy, but we had two incidents with his tummy last year that ended up expensive. At the time, I was moving and out of state, so it was nice to not worry about how much it would cost to help him, because I knew Healthy Paws had his back. It was super easy to file a claim and I had the reimbursement within a week of submitting. They even reached out to check on him shortly after. I was referred to Healthy Paws from a colleague and now I recommend Healthy Paws to any pet parent.
Insurer: Healthy Paws
By: Lucinda
Easy to sign up and coverage is easy to…
Easy to sign up and coverage is easy to understand!
Insurer: Spot
By: Emily Diacek
Sympathetic
My pup had 2 cruciates done within 2 months and I received amazing service, helpfulness and knowledge based responses everytime I called in asking questions. Submitting claims was easy and all questions were answered quickly.
Insurer: Pets Plus Us
By: Diana
Prudent pet may be more expensive than…
Prudent pet may be more expensive than other pet insurers, but when my pet had an accident or injury, there were no questions asked and Prudent Pet promptly reimbursed me. I appreciate how easy they are to get a hold of. Their website is easy to use. The staff are friendly on the phone. I spoke to Stephanie today and she was excellent at helping me get my new pet insured.
Insurer: Prudent Pet
By: JM
The online process was smooth and easy
The online process was smooth and easy. Excited to be workin with ManyPets for my pets insurance needs.
Insurer: ManyPets
By: Pedro
Patience
The insurance company was very patient with me as I worked my way around an iPhone to get them a lot of the information they needed to review the claims. This is one more business that has been greatly impacted since Covid along with the vets they service. Hopefully next time will be easier
Insurer: Fetch
By: Nancy Shanabrough