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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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KATY was terrific
Excellent service and knowledgeable representative.
Insurer: Trupanion
By: Margaret
Figo is the WORST
Figo is the WORST! I thought because they were partners with COSTCO, I'd get a great policy for my puppy. They absolutely suck. Thanks for the flimsy water bowl and the dog tag, but I paid for that free crap in unpaid claims. What do they even reimburse for? Nothing. Please save your money and go elsewhere. Can't even get anyone on the phone and their chat isn't even available within the hours they claim to be available! I wasted so much money with this awful scam of a company.
Insurer: Figo
By: Keet Leesi
4 months puppy to 10 year old senior dog
Whether the amount paid to the vet is small or large, the percentage received back from Trupanion reflects the original contract and is always substantial.
Insurer: Trupanion
By: Ellen
GET IT IF YOU LOVE THEM AND ARE ABLE TO!
We have had our dogs insured since 2011. Thor has now crossed the Rainbow Bridge, but Brinio and Joey, who came after the first 2 and is believed to be Thorâs son, are blissfully still with us. Now that theyâre older, we truly appreciate having health insurance for them; it allows us to make health decisions for our little ones that best benefit them rather than being dependent on our bank account. The claims process turned out to be simple and seamless on-line. The only concern I have is that Iâve not received any reimbursement for claims filed 10 days ago; also, having signed on for direct deposit, I was sent checks for the last claims back in 2021.
Insurer: Trupanion
By: Carla
Speedy!
We have always had speedy claims experiences.
Insurer: Trupanion
By: Sam
Vanessa was pleasant and very attentive.
Vanessa was pleasant and very attentive. Super nice just like everyone at Trupanion!
Insurer: Trupanion
By: Jonathan
Trupanion is the BEST company ever!
Trupanion is the BEST company ever! Knowledgeable, compassionate, friendly and very helpful agents that can walk you through any coverage and answers all questions confidently! BEST decision we made covering our dogs with Trupanion!
Insurer: Trupanion
By: Valerie
Extremely necessary coverage.
Trupanion has been there for me through many issues with my Lola.
Insurer: Trupanion
By: Brett