154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 28, 2023

Scam avoid this rip off.

You cannot email Fetch. The live chat does not function when you get an agent. They have multiple phone numbers but you cannot get results. They took over my previous pet insurance without proper notification. They have a multi page policy that allows then to reject all claims. Trying to cancel is ridiculously difficult.

Insurer: Fetch

By: Constance

Useful
Verified January 28, 2023

This insurance is so easy to use

This insurance is so easy to use! File your claim online and wait a fair amount of time for your answers.

Insurer: Embrace

By: Melissa McNeil

January 28, 2023

Scam avoid this rip off.

You cannot email Fetch. The live chat does not function when you get an agent. They have multiple phone numbers but you cannot get results. They took over my previous pet insurance without proper notification. They have a multi page policy that allows then to reject all claims. Trying to cancel is ridiculously difficult.

Insurer: Fetch Canada

By: Constance

Useful
January 28, 2023

Claims

Anytime that I have submitted a claim they have paid their portion back to me which is 90%. I have never had any problems with submitting bills and getting reimbursement.

Insurer: ASPCA

By: Donna

Useful
January 28, 2023

Great Plan

Acquired this insurance through my employer. Been with them for at least 3 years now and just had the need to use them on a regular basis starting last year. They have been on top of all claims and have not had any problems with any of my submissions to date.

Insurer: MetLife

By: Robert

Useful
January 28, 2023

Quick and easy claim process

Quick and easy claim process! Claim was processed within 2 weeks which is a great improvement! Very happy!

Insurer: Pets Best

By: MONIKA SLEZAK

January 28, 2023

Will always recommend!

I switched to Pets Plus Us after being with another insurance company who continued to raise my monthly fees despite having never made any claims and it was the best decision! They covered my dog’s knee surgery with no hesitations or issues. The costumer service was also fantastic as I had sent in the wrong forms but they fixed it no problem. They’ve covered everything I’ve submitted with no problems and I’ll continue to recommend them!

Insurer: Pets Plus Us

By: Avril

Useful
Verified January 28, 2023

I didn't think I had completely filled…

I didn't think I had completely filled out the form, OR agreed to purchase the plan, because the webpage was being difficult, until I saw the charge on my credit card! IDK what the actual date was, the end of December, first of January

Insurer: Pumpkin

By: Ruth

Verified January 28, 2023

I’ve had pet insurance in the past and…

I’ve had pet insurance in the past and the claims part is such a pain, but this time, it was easy and got my check refund in a few days. Would highly recommend.

Insurer: Embrace

By: Jazmin Gibbons

January 28, 2023

The claims process was very easy to do

The claims process was very easy to do. I submitted through the App. I was thrilled that the claims were processed within 2 weeks!

Insurer: Pets Best

By: Wendy Cain

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