154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 28, 2023

This is the way…

After considering many options and the benefits provided for me, Spot Pet Insurance proved to be the best option for me and my Australian Sheppard. Spot valuable options and ease of use definitely helped out in picking this pet insurance over anyone else.

Insurer: Spot

By: Justin Almanzar

January 28, 2023

Healthy Paws Review

We are so grateful to have selected Healthy Paws when shopping for pet insurance for our puppy. He had been very healthy until he got to be a few years old and then we were faced with a diagnosis and some trips to the ER with bills that we would not have been able to pay on our own. Having Healthy Paws means that we can make sound decisions about the health of our dog rather than worry about the bill. The process of filing claims is very easy and they even checked in to see our dog was feeling after his trips to the hospital.

Insurer: Healthy Paws

By: Megan

Useful
January 28, 2023

Excellent rates and service

Excellent rates and service. Quick turn around. Been very pleased

Insurer: Pets Plus Us

By: Amanda

Useful
Latest 1 comments
Posted: | By: Richard

I do not believe this comment to be true. Every time it takes weeks to get a response. Check the google reviews. Truth is somewhere in between.

Verified January 28, 2023

Shady

The company is not up front on their coverage and makes the process very difficult. Only responds with email and escalations are taking months. Additionally for what I’ve paid in with three dogs and no claims it’s a small fortune.

Insurer: Figo

By: customer angry

January 28, 2023

Nothing gets reimbursed

Nothing gets reimbursed, yet every month they take my money for years. Just the worst coverage I can think of and criminal. I see your response. This is me; this is my full name, look up my name and you will see all the invoices, all the vet visits, look up all the monthly charges for years you took from me, and you reimbursement rate is probably around 5%. It’s not nice what you do and households and pet owners need help, you do not offer help, you are an other bill with empty promises and I am very disappointed in you. You should be ashamed of yourselves.

Insurer: Pets Best

By: Brian J. Esposito

Verified January 28, 2023

Older Cat Insurance

I needed insurance for my two 14-year old cats which Pumpkin offered. The enrollment process was simple and pricing very acceptable considering how old they are. My experience has been very positive thus far.

Insurer: Pumpkin

By: Chery

January 28, 2023

Trupanion will never pay you

Trupanion has been a nightmare. My wife and I cancelled a separate insurance policy because our breeder offered a no waiting period option with Trupanion. Our puppy almost immediately needed surgery for intussusception which was promptly not covered as a pre-existing condition. Fine. Then a while later she started to have diarrhea unrelated to the intussusception. All 4 subsequent claims have been rejected on the basis that diarrhea was a symptom of the pre-existing condition. Great. So my wife and I call and get connected to “a pet lover” to help us out. Our vet treated the diarrhea as a symptom of giardia and confirmed it was unrelated to the surgery. On the phone the rep admitted to us that the later costs should have been covered, so we could get clarifying documents and submit an appeal. Even though the rejection was WRONG, we still have to go through additional work to get this rectified. All insurance is a scam, but Trupanion is on another level. Nightmare company disguised as pet lovers. So far we have over $5000 in attempted claims and have not been paid back a single cent. Don’t bother with this company. EDIT: today, yet another claim was denied wrongly. Trupanion will deny any claim if any symptom of a new ailment is consistent with anything labeled a pre-existing condition. The latest was a treatment for diarrhea caused by giardia, but was denied because diarrhea was a symptom of her intussusception. Our vet stated that the treatment was for diarrhea from giardia. Curse words are not strong enough to lay out how awful this company is. DO NOT GET TRUPANION INSURANCE.

Insurer: Trupanion

By: John

January 28, 2023

Well worth the peace of mind

Been insuring my pets with them for 10 years. They always come through. Most claims processed very quickly. I don’t have to give a second thought to giving my dogs the care they need.

Insurer: Trupanion

By: Chris Howard

January 28, 2023

Trupanion is always so easy to use and…

Trupanion is always so easy to use and simple coverage that’s easy to follow.

Insurer: Trupanion

By: stacy teasdale

January 28, 2023

I want to give a zero

I want to give a zero. My dog Dino was wobbly and collapsed. So I took him to the ER. I had no idea what was wrong with him. I got a vet bill of $1400. Trupanion paid zero stating upset GI tracks are not covered. Not fair. I thought my dog was dying. Looking for insurance now that covers everything.

Insurer: Trupanion

By: Andrea Snow

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