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Pet parents across the U.S. and Canada have left over 222,532 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worst pet insurance company ever
So, I’ve been with this company, for close to 15+ years, when it was called Petplan and before being bought out numerous times by other companies. They used to be the best in terms of coverage and overall value and ease of claims. They are now anything but that. One of the worst things is their per incident deductible. As an example, I’ll use a $200 deductible. So, if you bring your pet to the vet for anything, let’s say 5 times in a year. Well, if each of the 5 times that you brought your pet in was for a different reason your total deductible will be a whopping $1,000. That’s absolutely ridiculous. They also, not only, raised my rates this coming year but they reduced the coverage on one of my pets. They actually told me that the reason they reduced coverage was that they weren’t making enough money off me which I found totally absurd. And the rate hike isn’t even reasonable. I was paying around $1,500 yearly for my two pets last year. This year they want over $4,000 per year. Hell no. I will be dropping them lime a hot potato. Stay far away from this company. There are much better plans available elsewhere.
Insurer: Fetch
By: Ron H
Trupanion Pet Insurance is a Cats Hero
You people at Trupanion are wonderful and Bentley and I thank you for all you do for us
Insurer: Trupanion
By: Virginia
Overpriced with constantly rising rates
When I first signed up for Trupanion for my dog I was paying less than $40 per month. I was assured that the price would not go up. I just received an email saying it will be over $80 per month! It is unacceptable
Insurer: Trupanion
By: Ellen
Very helpful understanding kind.
Very helpful, understanding, kind.
Insurer: Trupanion
By: Yvette
Trupanion has consistently delivered over the 9 years we have had our dog insured through Trupanion.
Trupanion has consistently delivered over the 9 years we have had our dog insured through Trupanion. They are fair, friendly and professional. I have never had a bad dealing with them, and feel lucky to have chosen them. I did a lot of research in the beginning, so I believe they are the best pet insurance in the country.
Insurer: Trupanion
By: Linda
They have always been very helpful ?? when ever I need anything.
They have always been very helpful ?? when ever I need anything.
Insurer: Trupanion
By: Lynn
The process was a bit confusing.
The process was a bit confusing.
Insurer: Trupanion
By: Thomas