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Pet parents across the U.S. and Canada have left over 222,587 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Have had a relationship with Trupanion…
Have had a relationship with Trupanion over 12 years with our two dogs Pepper and Prince. Pepper was diagnosed with a heart murmur condition years ago. Our insurance coverage has protected us greatly over the years as there have been numerous episodes where Dr. visits and ER visits have taken place. Trupanion has always been "our companions" in navigating needed healthcare issues for our pets.
Insurer: Trupanion
By: Gina Cronk
Thank You
Thank You , I have received 2 letters by mail . I have received duplicate copies of my Auto Insurance Policy , both with the pink cards attached . However I have not received my Home Policy yet. Please forward when available, Thank You . Fred was excellent, answered all my questions, sent me printed information - Very Helpful . I'm very satisfied .
Insurer: Sonnet
By: HAROLD JAMES ENGLISH
A Fair and Square, reachable and honest company for Pet Insurance.
A fair and helpful company. Honest. You have to pay the vet up front and they reimburse you in about 30-90 days. You can just give the card with other companies to the vet who accepts it as payment. But in exchange for this, which is made very clear, you get a lot of regular care services paid for quickly. Shots, checkups, health checks, nail trimming ( a limited amount-see their list), and that is paid from Pumpkin quickly. Major problems have to be paid for by the Insurance company that underwrites serious care. The Present value yearly regular treatment is far higher than other emergency care which happens but more rarely. Especially as it likely prevents serious problems later. Still, If Pumpkin offered both groups of payment, giving an insurance card to the vet (Direct bill) AND [preventative care, I would be willing to pay 2-3X for the insurance. A dark recession is coming so it might be wise to offer this method as a choice so customers don't flee a growing company. It can be 2K per night for serious problems.I lost a pretty cat but I wouldn't have spent 10K on a low probability fix anyway. Pumpkin is a square deal and always reachable.
Insurer: Pumpkin
By: Mokusatsu
I had no problems filing my claim and…
I had no problems filing my claim and quickly received a check
Insurer: Pumpkin
By: customer
Again holly has been excellent bit not
You have done an excellent job with holly and I have recommended u to a number of people. But in the other hand you didnât do a good job with Hannah my other dog.
Insurer: Trupanion
By: Linda
GIGI SAYS THANK YOU ?? ??
You guys have been life savers. Every claim has been taken care of.
Insurer: Trupanion
By: Robert
Happy with my choice!
Very happy with Trupanion. Thank you!
Insurer: Trupanion
By: Kate
Very easily accomplished my goal to correct billing.
Very easily accomplished my goal to correct billing. The representative was professional, friendly and willing assist in any way.
Insurer: Trupanion
By: Connie