222,587+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,587 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Customer Service
Janelle was very friendly and helpful answering my many questions
Insurer: Fetch Canada
By: Lori
Absolute peace of mind guaranteed
We have multiple pets insured through Trupanion as well as horses insured through a different provider. The way Trupanion handles claims and provides coverage in future years is absolutely amazing. Two of our pets have had significant injuries or illnesses and I don’t know what we would have done without Trupanion. They make the process extremely easy to deal with, and are just so supportive throughout everything. The customer service is impeccable, even when there has been any questions etc. Knowing that I am not agonizing over the costs and which tests / treatments to do or not to do, and being able to rely solely on the veterinarians advice just gives me peace of mind, and allows us to concentrate on helping our pets feel better.
Insurer: Trupanion Canada
By: Shari Rourke
I had a very wonderful chat with the…
I had a very wonderful chat with the lady assisted me through out the application. Sorry I forgot her name but she is amazing.
Insurer: Trupanion Canada
By: Ariel Espinosa
Good until it wasn't
Update: Fetch reached out to me and we got things resolved. I still think the huge increase is crazy but at least we got the new pricing figured out. I'm still a customer. I have had insurance through Fetch for 6 or 7 years. I got it for my puppy back when it was Petplan. They have always been good and easy to work with. Customer service was always helpful. The price goes up each year which I expect. However, this year when it renewed, the price rose by 41%!! I called to ask why and they said it was based on my dog's age and breed. We haven't had any major issues and just one small claim. The rep suggested that I downgrade the coverage to save money. He emailed me several quotes. I chose one and thought that was the end of it. When I went online to verify they payment, it was 15% more than what he quoted me. I called back in and they essentially told me that he made a mistake and that they wouldn't honor the quote. I don't appreciate the way they handled things and now it's not worth the money. So, after all these years, I cancelled and will look for another company. I don't know what has changed with them. It's unfortunate though.
Insurer: Fetch
By: Ryan Cole
Just enroll in this plan
Just enroll in this plan. Excellent service to start with. Thanks
Insurer: ManyPets
By: Chin Wong
So far my experience has been great
So far my experience has been great. Easy to get and when I needed to ask a question, the customer service people were quick and ready to help. I have only been a customer for a month and have never made a claim on any insurance I’ve ever had but I like the monthly amount and no hassle unlike the corporate insurance companies. Good job so far!!
Insurer: Sonnet
By: Angela
Excellent pet insurance!
We've been with Fetch (formerly Petplan) for four years now and have been very pleased with our choice to insure with this company. Our dog, Cassius, has had injury/surgery/rehab (ruptured ACL) and an ongoing medical condition and in each case, Fetch has fulfilled its obligation with excellent customer service and timely payment.
Insurer: Fetch Canada
By: Bruce Gram
Excellent pet insurance!
We've been with Fetch (formerly Petplan) for four years now and have been very pleased with our choice to insure with this company. Our dog, Cassius, has had injury/surgery/rehab (ruptured ACL) and an ongoing medical condition and in each case, Fetch has fulfilled its obligation with excellent customer service and timely payment.
Insurer: Fetch
By: Bruce
Happy customer
It was easy to open a claim and I was satisfied how Spot handle my claim. They were in touch with my email from the beginning until I got reimbursed.
Insurer: Spot
By: Polo
The best pet insurance!
The best pet insurance!! My two cats were sent to the ER and hospitalized for two days because of their exposure to certain toxic substance. I submitted three claims after the discharge and all those claims were approved and completed within one month. 100% satisfied with the smooth and quick claim process.
Insurer: Pets Best
By: Haiqing Liu