216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Our little fur baby had an emergency…
Our little fur baby had an emergency and when I submitted my claim I was contacted very quickly saying that they had covered a good amount of my bill.
Insurer: Trupanion
By: Debbie
Excellent customer service
Excellent customer service. I appreciate the time that the agent took to help me understand my plan.
Insurer: Nationwide
By: Karen
Customer service agent ability to…
Customer service agent ability to explain clearly
Insurer: Sonnet
By: Mo MATNN
Great phone service at Nationwide pet insurance company
I spoke with Alex Artiles and he was really helpful walking me through the coverage options. We got disconnected right at the end of the call and he called me back to confirm the plan coverage. He was super cheerful and very nice!
Insurer: Nationwide
By: Cherie Buszczak
Representative was wonderful
Representative was wonderful. Professional and informative.
Insurer: Nationwide
By: customer
LOST A LOYAL MEMBER AFTER 6 YEARS
I was a member for 6 years. I called to ask about if my policy covered hospitalizations or accidents (as it was unclear on the new declaration/yearly increase sheet they sent) and the Rep could NOT give me a straight answer. I have had NO CLAIMS, none of my pets had pre-existing conditions, nothing currently is wrong, but looking ahead in case they ever needed surgery or had an accident... He could not give me a straight answer, and said it depends on pre-existing conditions, if you were in your "waiting period after initial enrollment" lol lol lol , etc. etc. I told him I was a member for 6 years, no pre-existing conditions, no claims ever submitted. It was like he was reading from a script and NOT Hearing what I was saying... He truly did NOT care to help me... I asked to be transferred to CLAIMS as they had on file all my info when I enrolled my pets and told him perhaps they could answer my questions about coverage. He REFUSED to transfer me. So, I canceled my policies. I even e-mailed Pets Best about what happened, no response.. Guess they don't care if they lost a loyal client who had 4 cats insured and who used to recommend them to people...
Insurer: Pets Best
By: Diane M.
I need pet insurance and I thank God…
I need pet insurance and I thank God for this to take care of my baby tigers.
Insurer: MetLife
By: Nesha Richardson
Easy
Easy, intuitive enrollment process.
Insurer: MetLife
By: Lauren Bucciaglia