222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
222,670 total
What are you looking for?
Most selected providers in "May, 2026"
This chart shows the distribution of the most selected pet insurance providers in May, 2026.
Providers with highest rating
19,942 reviews
11,307 reviews
5,792 reviews
55,033 reviews
15,240 reviews
Category with most reviews
This chart shows the distribution of review categories.
My experience with FETCH was amazing
My experience with FETCH was amazing ! All 3 reps were very kind and very helpful ! -- Megan, Justin & Katelyn ! Thank you all for your kindness. !!! :) Happy 4th. Darlene
Insurer: Fetch
By: Darlene Gambucci
Aileen Is the Reason I Chose Fetch
I had an absolutely outstanding experience with Fetch Pet Insurance, thanks to Aileen! From the very beginning, she was incredibly warm, professional, and patient. I had a lot of questions, and she took the time to answer every single one with clear, detailed explanations, making sure I fully understood my options without ever making me feel rushed. Aileen helped me find the perfect plan for my kittens and made what could have been a confusing process feel simple and stress-free. Her knowledge, kindness, and genuine willingness to help really stood out. It's rare to find customer service this exceptional. She truly made me feel confident in choosing Fetch as my pet insurance provider. If every representative is like Aileen, Fetch is doing something right! I would 100% recommend both Aileen and Fetch Pet Insurance to anyone looking for pet insurance. Top-notch customer service, outstanding professionalism, and one of the warmest, most pleasant customer service experiences I've ever had.
Insurer: Fetch Canada
By: Emran Olaby
Easy to file claim online
Easy to file claim online. Quick processing of refund from Spot
Insurer: Spot
By: Madeline
Ease of use
Your website was easy to use and determine which policy was best for my girl
Insurer: Prudent Pet
By: Donna Conner
The WORST
The WORST. When you are paying hefty premiums for months and file a $300 claim with zero response or action, you know it’s a scam. We went to Spot and they have been stellar. I cannot stress enough to please do your research and, by all means, stay away from Embrace. The only thing they ‘embrace’ is your monthly premium. They love your money but refuse to pay for a simple claim. They are a fraud.
Insurer: Embrace
By: E&JMelian
Website is very easy to use and…
Website is very easy to use and navigate. The premiums are competitive and much better than our previous pet insurance. The best option is being able to add wellness benefits. Most other pet insurance companies do not have this option. We have not filed any claims, so I am not able to comment on ease of filing or approval of claims at this time. Time will tell......
Insurer: Nationwide
By: customer
Good customer support
Good customer support, speed of claim review
Insurer: MetLife
By: customer
Claim Denial Experience
I recently submitted a dental claim for my cat. My vet had inadvertently put the wrong date on a record in my cat's file.( I took my cat to the vet on January 2, right after the turn of the year, the vet posted the wrong year) It was at that visit that the vet said her bad breath could indicate a dental problem. I made an appointment for the dental work, which was a few months out. The vet suggested waiting until dental health month because they gave a discount for the service then. My cat ended up having two teeth removed at that visit. I submitted the claim expecting to have some coverage on the nearly $1000.00 claim. My claim was denied because they called it a pre-existing condition because of the misdated file from the vet. I tried to explain to ASPCA, that if they reviewed the information I submitted when I signed up, I had not even gotten my cat until after the date on that record. In addition, I did not start seeing that vet with my cat until 9 months after the date on that record. I called the vet and they acknowledged the mistake, corrected the mistake and resubmitted the document to ASPCA insurance. They would not reevaluate my claim. I tried to submit a new claim since they said the original was closed, they said that incident was denied and would not consider the update from the vet. I have now cancelled my pet insurance (for all three cats I adopted from a rescue at the same time) with ASPCA, and frankly am disheartened by the experience. I don't think I will buy pet insurance again.
Insurer: ASPCA
By: Nancy Ciborowski