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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

PetInsuranceReview recommened

Smoothest claim ever!!!

As most bills/ claims go, I expected a lengthy process but to my surprise and amazement, I’ve never had a claim done so efficiently and the reps were amazing and courteous. I highly recommend petFirst/MetLife ( in Virginia) for Any surgery . The reps were clear and answered my questions and made the process easy and that’s important , especially when your fur baby is having or just had surgery and I cannot thank them enough! Found the inurqnce on a FB group review !!!
  • INSURER: PetFirst
  • POSTED: 03/02/2022
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Amazing company

I had True Panion for 11 years going on 12. My experience with each and every representative has been amazing. The team is compassionate, professional, knowledgeable, kind and the process of claims is fast. They have always helped me in time of need. I 100% recommend them. They are the best.
  • INSURER: Trupanion US
  • POSTED: 03/05/2022
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Going with HealthyPaws was the smartest pet decision we ever made.

Our poor dog needed his dog equivalent to an ACL repaired. What should have been a relatively normal recovery turned into a nightmare. We ended up getting X-rays every month for the last 8 months, plus a couple pain management overnight stays. HealthyPaws not only processed our claims remarkably fast, but also sent us personalized emails checking in on his recovery. Well now that he’s had his third procedure we think he’s finally in the homestretch. Without HealthyPaws his suffering could have been much worse.
  • INSURER: Healthy Paws
  • POSTED: 03/02/2022
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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1

out of 10

Horrible company!

I chose PetFirst (MetLife) pet insurance as it is offered through my employer. The plan went into effect in November 2020. My dog developed diabetes and was hospitalized for diabetic ketoacidosis in February 2021. She had no symptoms of diabetes prior to the policy taking effect. My claim for her medical care was denied as a pre-existing condition because she has had polyuria and polydipsia in the past, though her vet records state that these were RESOLVED in 2018. PetFirst FINALLY paid my claim in 2021 after much stress. PetFirst is now refusing to pay for medications and supplies that my dog needs as a direct result of her hospitalization in 2021. They first claimed that they needed medical records that they already had, then they denied the claim, and said to look online for more information. The only information in their online portal stated that the claims were denied and that one of them was a pre-existing condition. I am now likely going to have to wait for a letter to come in the mail that details further why my claims were denied. What is the point of having pet insurance if you have to spend significant time fighting with them to cover medications, supplies, and treatments? I seriously regret choosing PetFirst, but I am now stuck with them due to my dog’s pre-existing conditions. They should be ashamed of themselves for the way they conduct business.
  • INSURER: PetFirst
  • POSTED: 03/02/2022
  • BY:
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: Over 8 years

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9

out of 10

PetInsuranceReview recommened

pays valid claims

good company - pays claims - good customer service
  • INSURER: PetFirst
  • POSTED: 03/02/2022
  • BY:
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: Under a year

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10

out of 10

Avoid this company- they won’t cover anything on senior dogs!!

Here’s my experience- purchased a plan for $107 a month for my 9 year old cane corso. Had my vet send Kaya’s health records so I would know everything they consider preexisting conditions. I had a feeling there would be a few things bc she’s 9, but let me tell you- they got back to me 2 weeks later telling me that they won’t cover basically ANYTHING. There were things under preexisting that the vet has never said are a problem! Embrace said she has plaque buildup yet the vet has always said she has perfect teeth and does not even need to get a cleaning. They also said that she has arthritis so any hip problems are preexisting but arthritis has never been diagnosed, in fact the vet has told us her mobility is great for her age. And they said any cancer &/or lumps will not be covered bc she has had a few (we had them all tested and none were cancer so idk how they can exclude cancer as preexisting). Also, bc I called the vet office to ask about swallowing something (she had not actually swallowed anything, it was a phone conversation) so they said that’s not covered either bc it’s on her record. Now I’ve been waiting on the phone for 30 minutes to try to cancel my plan which is also an issue bc they pick up right away to sell you a plan. Overall I do NOT recommend this company
  • INSURER: Embrace
  • POSTED: 03/24/2022
  • BY:
  • BREED: Cane Corso
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

LOVE Lemonade Insurance!

Couldn't recommend Lemonade enough. Great coverage options and SO insanely easy to file claims and get reimbursed. Love it!
  • INSURER: Lemonade
  • POSTED: 03/18/2022
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Invaluable Insurance

Having lost our Golden Retriever to cancer (Melanoma) and paying thousands of dollars for chemo treatments (only gave him approximately two months life extension) I made the decision to take out pet insurance on our next dog. In 2009 I took out a Trupanion policy on our dog, Bryce, a German Shep/Chow and Boxer mix, now twelve soon to be thirteen, and yes, he has cancer. Trupanion has enabled me to give him specialized consults with the oncology vet, ultrasounds, X-Rays and the best of care and at present, he's doing well overall. I highly encourage anyone considering a pet to please take out pet insurance - it's worth every cent of your monthly payment. With Trupanion, reimbursements are prompt and online claim forms are incredibly easy. Our pets never, ever live long enough but ensuring they receive the best care throughout life is possible with pet insurance - again, in our case - Trupanion.
  • INSURER: Trupanion US
  • POSTED: 03/02/2022
  • BY:
  • BREED: Mixed Breed Large (70–90 Lbs)
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Amazing responsiveness

Very easy process. I paid my vet, uploaded my itemized statement AND all medical records to the Healthy Paws site, then filed my claim. It was approved in 2 days, and I received a check in less than a week. Insurance for humans should be this simple!
  • INSURER: Healthy Paws
  • POSTED: 03/02/2022
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

PetInsuranceReview recommened

Peace of mind

The whole process is super easy to be done , the claim process and all information related to the insurance and coverage are easy to understand and applying.
  • INSURER: Lemonade
  • POSTED: 02/28/2022
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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