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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Timely response to phone call
Timely response to phone call Kat heard my questions and answered them effectively and warmly. I could sense her passion for helping pets and pride in her ability to do so!
Insurer: Pumpkin
By: Dr Janet Gordon Palm
I would have given a 5 but I had to…
I would have given a 5 but I had to work extra on my side to get my claim correctly processed. It was denied incorrectly but when I contacted customer support I was pleased with the results. My claim was reopened and paid.
Insurer: Pumpkin
By: Celina
Slight hiccup with the website.
Slight hiccup with the website.. customer service rep Rachel was very helpful and checked back to make sure it was resolved.
Insurer: ManyPets
By: Randy Mosher
Fast and very easy to do
Fast and very easy to do
Insurer: Spot
By: Raymond Garrity
I signed up for Spot and gave my credit…
I signed up for Spot and gave my credit card information almost a week ago and have had NO information from you since then. Is there a policy, instructions? Anything?
Insurer: Spot
By: Linda Klein
Trupanion is a relief!
I was hesitant about getting pet insurance. An additional monthly bill for the what ifs, etc. Thankfully we did. Trupanion has been there with us through two emergency surgeries for our 10mo old puppy. Both claims were reviewed, processed, approved, and closed within 36hrs. We use the app which is user friendly. Thank you Trupanion for helping us take care of our fur baby!
Insurer: Trupanion
By: Megan
We’ve had Trupanion for 12 years now
We’ve had Trupanion for 12 years now. I love the deductible per condition instead of a deductible that resets each year. Our oldest dog suffered a condition that we have to have semi annual test for plus she’s been on 3 medications for some time. We only had to pay the deductible once and that’s a big money saver. We now have two dogs and three cats and they all are covered.
Insurer: Trupanion
By: Kimber
Amazing!
Amazing!! Fast efficient and friendly and very supportive
Insurer: Trupanion Canada
By: T. Lucente
It takes longer to get the claim’s paid
I recently changed from another insurance, and it takes longer to get the claim got processed compared to the previous one. I submitted claims for two pets on 2/20, and one of them hasn’t been processed yet. Also, I wish this insurance has an app for easier process.
Insurer: Pets Best
By: Wish