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Great service
Great service! Always resolves the issues in such a swift manner! I recommend Fetch to all my pet loving friends and family!
Insurer: Fetch
By: Katie Orozco
Claim form
Submitting a claim for Lil Cali my cat was simple and easy.
Insurer: Embrace
By: Susan
Takes for ever just to review a claim…
Takes for ever just to review a claim been waiting two weeks and still no word.
Insurer: Embrace
By: Daniel Begyn
Setting up program
Easy to compare prices and has options.
Insurer: ASPCA
By: P. Hall
This reimbursement plan has been…
This reimbursement plan has been absolutley stellar the first year of coverage. It's a necessity these days as veterinary services have increased 3fold the last few years. If you're uninsured and complaining about vet bills, you're doing it wrong. I see most of the negative reviews are mostly lack of knowledge of how the plan works. First off, it's a "reimbursement plan" meaning; you pay for services and upload receipts, if they meet the plans criteria, a percentage is reimbursed. You also don't need to stay "in network" but you also have to meet your deductible before the reimbursement payments start. You also have to READ your policy before signing off, because that's half the battle. I inadvertently didn't include wellness my first years policy, and questioned why a certain bill was denied and they just explained wellness wasn't selected and to make sure to select when renewing. Calling/texting them directly is the best way to communicate and they strive for doing just that, clear explanations. If it's seen as "pre-existing", no, they won't cover so it's usually the veterinarian that determined that to be the case, as they will sometimes contact the vet directly when there are questions or treatment notes are needed. It's the best we've had, and they continue to be now for over a year. READ the plans people, before purchasing. The uploads can be filed within the Pet Cloud app VERY easily, and I just snap a pic/scan on phone, open app, and submit. There is nothing easier. If you don't use smart phone, you'll need to scan and upload the bills via computer. Make sure you know what your deductible is as well. You have so many plans to choose from and add-ons to protect your expenses. I'm just scrolling through these negative reviews and most are based on blindly navigating the company, purchasing a policy and have no idea what they bought or are making something so simple---just difficult.
Insurer: Figo
By: JK
Excellent service and timing of claim
This is my first pet where I purchased pet insurance. I was very happy I did, as my cat had a mast cell tumor that needed to be removed. I submitted my claim with Pets Plus US and there were no issues with my submission. It was reviewed and processed in 2 weeks, money in my bank account. I would definitely recommend this company for pet insurance. One item to note that Pets Plus Us has a yearly deductible, where other pet insurance companies you have to pay the deductible each time you put in a claim.
Insurer: Pets Plus Us
By: Esther
I haven’t filed a claim yet but I’m…
I haven’t filed a claim yet but I’m grateful that spca offers pet insurance.
Insurer: ASPCA
By: Mary Soesbee
Fetch helps reduce stress when it comes to a sick pet
We've been Fetch customers for a long time, and unfortunately had to use it a lot this year as our dog went through many health problems. The submission process is easy and Fetch has been amazing about providing reimbursements. They have greatly eased an extremely stressful time for us by lessening the financial burden. I recommend Fetch to every pet owner.
Insurer: Fetch
By: DG
Excellent
My dog had surgery in the past and was recently hospitalized for heart issues and fluids in the lungs. She stayed two nights at the ER. Both times I had an excellent experience with Trupanion. They were supportive, quick to approve estimates and they paid the reimbursement very quickly. Both times they paid 90 percent of the bill. I am very happy I made the decision to have them as my pet insurance.
Insurer: Trupanion
By: M.N.
Submitting a claim online was very easy…
Submitting a claim online was very easy and hopefully getting reimbursed will be the same.
Insurer: Embrace
By: Jennifer Vogel DeVerney