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Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Whenever I call the individuals that I speak with by are great.
Whenever I call, the individuals that I speak with by are great. But generally, Trupanion could be a bit more clear in their explanations for the outcome of the claims.
Insurer: Trupanion Canada
By: Francesca
Grateful
We are very grateful to Trupanion over the past week. You helped save my puppy. Thank you so very much.
Insurer: Trupanion Canada
By: Stephanie
Bennys hip repair
Very easy and fast response. Took alot of stress out of the situation allowing us to focus on our pet
Insurer: Trupanion Canada
By: Yvonne
Trupanion customer support is always absolutely amazing
Trupanion customer support is always absolutely amazing
Insurer: Trupanion Canada
By: Tamara
Amazing customer service!
This was my 1st claim. It was originally denied because some documents needed to be submitted. When I called to clarify the staff was so kind. When I Submitted all supporting documents my claim was approved so quickly and direct deposit was done shortly after. This was all a great experience.
Insurer: Trupanion Canada
By: Amanda
Great service and product!
The initial call with Claire was great and I asked for an extension to call her back because of her approach. Which to me is amazing, lots of companies donât do this and it sucks because you always hope to get someone who is great like Claire was with helping my girlfriend and I make the right decision.
Insurer: Trupanion Canada
By: Stan
Solid Insurance
Iâm lucky to have a vet who can directly submit claims, but also find the online system user friendly. Reimbursement has been well explained and efficient.
Insurer: Trupanion Canada
By: Valerie
I was worried that my pet insurance had lapsed but Jackie assured me all was well.
I was worried that my pet insurance had lapsed but Jackie assured me all was well. My dog is getting older and I want to make sure I can give her the best care possible which I could never afford on my own so Iâm grateful to Trupanion for its support.
Insurer: Trupanion Canada
By: Monica
Harley helped me identify the discrepancy with the adoption date which is whatâs been triggering requests for information that I donât have :)
Harley helped me identify the discrepancy with the adoption date which is whatâs been triggering requests for information that I donât have :)
Insurer: Trupanion Canada
By: Paulina
Experience has always been excellent
Experience has always been excellent
Insurer: Trupanion Canada
By: Jane