154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 03, 2023

It takes longer to get the claim’s paid

I recently changed from another insurance, and it takes longer to get the claim got processed compared to the previous one. I submitted claims for two pets on 2/20, and one of them hasn’t been processed yet. Also, I wish this insurance has an app for easier process.

Insurer: Pets Best

By: Wish

March 03, 2023

They will not be there for you when you need them the most

I have had this insurance on my dog for almost 12 years and in the last two years they’ve gone up on my premium over $200 per month. My dog is an excellent health but now they know that it is the most vulnerable stage of his life and they’re placing me in a situation where I may not be able to afford to keep the policy. This forces me to have to look for other insurance which will have waiting periods something you should not have to worry about after you paid for a policy for years and when you fear you may need it the most you’re forced out of it because the company is greed and very poor management. Are used to be a big fan of this company until I had to go through the claims process with them a few times and had a pet that lives long enough to reach the stage thank goodness Where they show their true colors in the lack of loyalty that they had to the clients our care for the well-being of your animal. I no longer have the peace of mind knowing that I had quality insurance in case my dog needed medical care. This is my main complaint but their claims process is ridiculous. if you submit a claim they will lose your invoice almost every time and the larger the claim the more they lose and the more excuses they come up with for not paying. Therefore , I would not recommend this company to anyone seeking reliable coverage for their Pet’s medical needs

Insurer: Healthy Paws

By: Grant Sewell

March 03, 2023

Amazing company to work with!

Okay, this may be my only business review I have ever done but im so impressed, i have to recommend! If you are getting a pet and looking for insurance, Trupanion is the best! Our little Molly has had a litany of issues- nothing serious (broken arm, allergies, constant ear infections, itchiness, etc)- we are not cheap customers! Her vet recommended allergy testing. I live chatted with a rep from Trupanion and in less than 2 minutes (and the vet coming back into room), they said it was absolutely covered and said “give Molly big hugs”! I submitted the $571 invoice yesterday evening and guess who woke up to it already being approved and headed to the bank!!? Less than 18 hours! They have consistently in the 3 years that we had our girl, been amazing! ⭐️⭐️⭐️⭐️

Insurer: Trupanion

By: T Kuboyama

Verified March 03, 2023

Answered all my questions

Catherine, from Montréal, answered all my questions and covered all aspects of this insurance. Speaking French, for sure helped me to understand fully. I appreciated to leave my name and she called me back at 6:00 pm past her time of working. It was very much appreciated all her extra effort to give me a excellent Customer Service.

Insurer: Furkin

By: Lucie

Useful
Verified March 03, 2023

Fair pricing

Fair pricing and easy.

Insurer: Furkin

By: Dennis

Useful
Verified March 03, 2023

Extremely satisfied with Furkin

We are extremely satisfied with Furkin. Claims and reimbursement are promptly handled.

Insurer: Furkin

By: David

Useful
Verified March 03, 2023

worth the ease of mind

for the price, it is definitely worthwhile for our furry family

Insurer: Trupanion Canada

By: Deborah

Useful
Verified March 03, 2023

I found the representative very friendly and making sure she had all the information required for proper coverage on my cat.

I found the representative very friendly and making sure she had all the information required for proper coverage on my cat. I appreciate excellent service.

Insurer: Trupanion Canada

By: Sheila

Useful
Verified March 03, 2023

Love Trupanion!

It’s so easy dealing with Trupanion, when submitting a claim, it takes a lot of Stress off of you when also having to deal with a sick animal! Thank you!

Insurer: Trupanion Canada

By: Pamela

Useful
Verified March 03, 2023

Just a little more love

The process and information flowed nicely

Insurer: Trupanion Canada

By: Belinda

Useful

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