224,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I got charged twice for the same car
I got charged twice for the same car, they said they would cancel one policy and reimburse me as I was on the phone with them for almost 2 hours trying to make sense of everything and they’re still charging me for both insurances now with no reimbursement
Insurer: Sonnet
By: Leah
Pleasantly Surprised!
I think most people that have dealt with any kind of insurance are skeptical of insurance companies overall. Admittedly, I was, too. Fetch has proven to be the outlier. Theyve been fabulous! Theyve covered all the crazy illnesses my kittens have managed to get. The first claim was denied, but I appealed with more info, and it was approved. Claims process is super easy, and money lands in your account same day.
Insurer: Fetch Canada
By: Meredith
Excellent response time
Excellent response time. Very easy to input claims.
Insurer: Pets Best
By: Richard
I pay the highest rate/most coverage
I pay the highest rate/most coverage. Was denied an entire claim for getting my dog neutered with no explanation. Cant get ahold of anyone VIA their phone and cant find anywhere to be able to cancel the plan on their site. Also this is the only place that I can find to write about my experience and warn people. You just try to look out for your pets and this is what you get.
Insurer: Spot
By: Emily H, MD
They used to be great
They used to be great, not anymore. I’ve been with them for 2 years. My dog just turned 10 and they raised by membership from $73 to $98 a month. I pay extra for the wellness visits coverage and they’re refusing to even cover that right now. She just had her yearly senior check and it cost me $370. They only reimbursed me around $100. So I’m paying almost $1,200 a yr to be screwed up by this company. Forget about calling them. I’ve been on hold for 45 mins straight. I’m ready to cancel my policy.
Insurer: Pets Best
By: Isabel D.A.
I was thrilled that trupanion was here…
I was thrilled that trupanion was here to help get Ralphie and his surgery completed. He's still a baby, but was much needed.
Insurer: Trupanion
By: Jmikestlmo
From frustration to totally calm! Thank you Adam Altman!
I was totally frustrated and ready to cancel Gracie’s pet insurance policy. That is until I had spoken to Adam. He spoke to me in a clear , comforting easy to listen to voice and explained everything on filing a claim to me. He answered all of my questions and made sure that I understood how to file a claim and how Fetch ins. Works. Adam had calmed me down. So instead of canceling my pet ins., I am staying with you. Adam is definitely an asset to Fetch Pet Insurance. Thank you so much Adam.
Insurer: Fetch
By: Bev Barr
From frustration to totally calm! Thank you Adam Altman!
I was totally frustrated and ready to cancel Gracies pet insurance policy. That is until I had spoken to Adam. He spoke to me in a clear , comforting easy to listen to voice and explained everything on filing a claim to me. He answered all of my questions and made sure that I understood how to file a claim and how Fetch ins. Works. Adam had calmed me down. So instead of canceling my pet ins., I am staying with you. Adam is definitely an asset to Fetch Pet Insurance. Thank you so much Adam.
Insurer: Fetch
By: Bev
From frustration to totally calm! Thank you Adam Altman!
I was totally frustrated and ready to cancel Gracies pet insurance policy. That is until I had spoken to Adam. He spoke to me in a clear , comforting easy to listen to voice and explained everything on filing a claim to me. He answered all of my questions and made sure that I understood how to file a claim and how Fetch ins. Works. Adam had calmed me down. So instead of canceling my pet ins., I am staying with you. Adam is definitely an asset to Fetch Pet Insurance. Thank you so much Adam.
Insurer: Fetch Canada
By: Bev